DragonHoardTemplates

This Privacy Policy describes how DragonHoardTemplates collects, uses, and protects your personal information when you make a purchase from my shop or otherwise interact with my store through Etsy.

I care about your privacy and only collect and use information when necessary to provide my services and fulfill orders.

Information I Collect

To complete your order, you provide Etsy with certain information, which Etsy then shares with me. This may include:

• Your name
• Email address
• Billing information
• Purchase details
• The product you purchased
• Any messages you send through Etsy

I do not receive or store your payment information. All payments are processed securely through Etsy.

Why I Need Your Information

I rely on certain legal bases to collect and use your personal information. These include:

• To provide my services and fulfill orders
• To communicate with you about your order or provide customer support
• To comply with legal obligations and resolve disputes
• To enforce my shop policies
• To improve my shop and customer experience

Your information is only used for the purposes necessary to run and support this shop.

Information Sharing and Disclosure

Your personal information will never be sold or shared for marketing purposes.

However, information may be shared in the following limited circumstances:

• Etsy – I share information with Etsy as necessary to provide my services and comply with Etsy’s policies.
• Service providers – In rare cases, information may be shared with trusted service providers if necessary to operate the shop (for example, to deliver digital content or provide customer support).
• Legal requirements – If required to comply with a legal obligation, court order, or government request.

Data Retention

I retain personal information only for as long as necessary to provide my services and comply with legal obligations. Generally, order information may be kept for up to 4 years for tax and accounting purposes.