FlipsFrames

Privacy Policy
Thank you for visiting and shopping at Flip's Frames. Your privacy is important to us. This policy explains how we collect, use, store and protect your personal data when you place an order or interact with us.

1. What information we collect

Your name, email address, shipping address and billing address.

Payment information, as provided through Etsy’s payment system (we do not store full credit card details).

Any optional information you provide for custom orders (for example, a personalized message or design preference).

Communication history (messages between you and us regarding your order).


2. How we use your information

To process and fulfill your order (pack, ship, and follow up if needed).

To respond to your questions or messages.

To comply with any legal or tax obligations (e.g., keeping purchase records).

With your explicit consent, to send marketing or promotional messages—but you may opt out at any time.


3. How we share and protect your information

We share your shipping and contact details with trusted carriers/eventually fulfillment services only to make sure your order gets to you.

We use standard security measures (encryption, secure storage) to protect your information from unauthorized access.

We do not sell your personal data to third parties.

If our business changes or we merge with another, we may need to transfer customer data; we will handle this carefully and notify you if that happens.


4. Data retention

We keep order and transaction data for as long as needed to comply with tax laws or to respond to any customer questions or issues.

If you ask us to delete your personal data (within reason and subject to legal obligations), we will accommodate that.


5. Your rights

You may ask us to provide a copy of the personal data we hold about you.

You may request correction or deletion of your personal data where applicable.

If you are located in jurisdictions with specific data-protection laws (for example the European Union’s GDPR), you may have additional rights to restrict or object to processing.


6. Changes to this policy

We may update this policy from time to time. Any changes will be posted here. Your continued use of our shop after changes constitutes acceptance of the new policy.


7. Contact us
If you have any questions about this privacy policy or our data practices, feel free to send us a message via Etsy or email us at FlipsFrames@gmail.com.