GigglingHome

PRIVACY POLICY — GIGGLINGHOME

1. Who is responsible for your information?

I, Stefan Marx, operate the Etsy shop GigglingHome and am responsible for the personal information I process to run my shop.

Contact:
Stefan Marx
Friedrichsberger Str. 5
10243 Berlin
Germany
Email: stefanmarx.de@gmail.com

This policy explains how I use personal information when you order from my shop or contact me. Etsy separately processes information to operate its marketplace, payment services and other platform features under its own privacy policy:
https://www.etsy.com/legal/privacy/

2. Information I receive

I receive information you provide directly or that Etsy makes available to me in connection with an enquiry or order. Depending on the transaction, this may include:

• Your name, Etsy username and contact details.
• Billing and delivery addresses.
• Order details, selected products and variations, and payment or refund status.
• Messages, photographs and other information you send when asking questions or requesting help.

Payment processing is handled through Etsy and its payment providers. I do not receive your full payment card details.

3. Why I use your information

I process information for the following purposes and legal reasons:

• To answer enquiries, fulfil orders, arrange production and delivery, provide digital products, and handle returns, refunds and complaints. The legal basis is taking steps at your request before entering into a contract or performing our contract, under Article 6(1)(b) GDPR.

• To comply with tax, accounting and other legal obligations, under Article 6(1)(c) GDPR.

• Where necessary to establish, exercise or defend legal claims, prevent misuse and keep business records secure. The legal basis is my legitimate interest in protecting my business and resolving disputes, under Article 6(1)(f) GDPR.

I do not use order contact details for unsolicited marketing.

Information needed to process an order must be provided for the purchase to be completed. Without necessary delivery or order information, I may be unable to fulfil your order.

4. Who receives your information?

I share only the information necessary for the relevant purpose.

Etsy:
Information is exchanged through Etsy to manage purchases, messages, payments, refunds and disputes.

Production and delivery:
For physical products, I use Gelato or Printify, depending on the product. Necessary recipient and order information is provided to the relevant service and its production and delivery partners so they can manufacture and deliver your purchase. This may include your name, delivery address, ordered product and contact details where required for delivery.

Digital downloads do not require a physical production or delivery partner.

Professional advisers and authorities:
Information may be disclosed to tax advisers, legal advisers or public authorities where necessary to meet legal obligations or deal with legal claims.

Relevant provider information:
Gelato: https://www.gelato.com/legal/privacy
Printify: https://printify.com/privacy-policy/
Printify data processing terms: https://printify.com/data-processing-terms/

5. International processing

Etsy, Gelato, Printify and their service partners operate internationally. Depending on the service and delivery destination, personal information may be processed outside the European Economic Area or the United Kingdom, including in the United States.

Where required by applicable data protection law, international transfers must be covered by an applicable adequacy decision or appropriate safeguards, such as approved standard contractual clauses. The providers’ privacy notices and data processing terms explain their transfer arrangements. You may contact me for information about the safeguards relevant to your order and how to obtain a copy.

6. How long information is kept

I keep personal information only for as long as necessary to fulfil orders, respond to enquiries, handle returns and complaints, and meet applicable legal obligations.

Tax and accounting records are retained for the statutory period applicable to the particular document. Records needed for a dispute or legal claim may be kept until the matter is resolved and the relevant limitation period has expired.

Information that is no longer needed is deleted or anonymised, unless its retention is legally required. Etsy and other providers apply their own retention rules to information they process under their own responsibility.

7. Your rights

Subject to the conditions and exceptions in applicable law, you may request:

• Access to your personal information.
• Correction of inaccurate information.
• Erasure of your information.
• Restriction of processing.
• Data portability.

Where processing is based on legitimate interests, you may object on grounds relating to your particular situation.

If processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing before withdrawal.

To exercise your rights concerning information I process, contact stefanmarx.de@gmail.com. For information controlled independently by Etsy, you can also use Etsy’s privacy settings or contact Etsy directly.

You have the right to complain to a data protection supervisory authority, particularly in the country where you live or work, or where you believe an infringement occurred. My local supervisory authority is the Berlin Commissioner for Data Protection and Freedom of Information:
https://www.datenschutz-berlin.de/

8. Automated decisions

I do not make decisions about you based solely on automated processing that produce legal or similarly significant effects.

Last updated: 18 October 2026