GloriousLifeSoap

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from Glorious Life, contact me, or otherwise use my services through Etsy.com.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy (i.e. payment processing merchant).

You may reference Etsy’s Privacy Policy to learn more about it’s privacy practices.

PERSONAL INFORMATION COLLECTED
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you are ordering. You may also choose to provide me with additional personal information (for a custom order for example), and if you contact me directly.

WHY I NEED YOUR PERSONAL INFORMATION & HOW I USE IT
I rely on a number of legal bases to collect, use, and share your information, which include:
- as needed to provide my services, such as when I use your information to fulfill your order, settle customer disputes, or to provide customer support:
- when you have provided your affirative consent, which you may revoke at any time, such as signing up for a mailing list;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
- as necessary for the purpose of my legitimate interested, if those legitimate interests are not overridden by your rights or interests, such as A) providing and imporoving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and B) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Sellery Policy and Terms of Use.

INFORMATION SHARING & DISCLOSURE
Information about my customers is important to my business. I share your personal information for very limitted reasons and in limitted circumstances, as follows:
- Etsy: I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use
- Service Providers: I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties but only to the extent necessary to perform these services.
- Business Transfers: If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
- Compliance with Laws: I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: a) respond to legal process or to government request; b) enforce my agreements, terms and policies; c) prevent, investigate, and address fraud and other illegal activity security, or technical issues; or d) protect the rights, property, and safety of my customers, or others.

DATA RETENTION
I retain your information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your date for the following time period: 7 years.

YOUR RIGHTS
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limitted cases. I describe these rights below:
- Access: You may have the right to access and recieve a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, Restrict, Delete: You may also have rights to change, restrict my use of, or delete your personal information. Abscent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
- Object: You can object to (i) my processing some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information of if it is needed for legal reasons.
- Complain: If you reside in the EU and wish to raise concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

HOW TO CONTACT ME
For the purposes of EU Data protection law, I, Andrea Faulkner am the data controller of your personal information. If you have any questions or concerns, you may contact me at:
gloriouslifehandcrafted[at]gmail.com