Personalised Pet Gifts Made With Love 🐾
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Reviews
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Joanne on Nov 7, 2026
3 out of 5 starsI ordered this mat with a choice of font with heart at the end. Delivery was a lot later than stated. When arrived, the quality was extremely poor for what was advertised. I messaged the seller and was told the missing heart was an oversight and that the material used is what was advertised. Asked how I wish to resolve my issue, I asked for a refund and have had no further replies. Ive noticed the choice of fonts has now been removed from the ad. Very disappointed. *UPDATED* seller has now reached out and given a full refund - thank you
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Debbie on Nov 13, 2026
1 out of 5 starsItem did not match the description. The picture of the actual item displayed by her. I contacted the seller. She said she would replace it. I’ll wait to see otherwise I want my money back totally disappointing.
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Etsy buyer on Nov 11, 2026
1 out of 5 starsThis item did not arrive as ordered. The font and font color were wrong. And this shop has all AI images now. The original item isn't there.
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Bethany on Nov 11, 2026
5 out of 5 starsLovely blanket, looking forward to giving it to my puppy for Christmas. Excellent customer service too x
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Yvonne on Nov 11, 2026
5 out of 5 starsLove the blanket personalised name really stands out it's beautiful seller service really good
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Amanda on Nov 8, 2026
1 out of 5 starsQuality is very poor, took over a month for delivery. Have asked for a refund.
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clare on Nov 6, 2026
1 out of 5 starsWhen originally ordering, I made payment then received a message to say the item was in fact out of stock. I was offered a refund or exchange for something else in the shop. I asked for a refund. I was then told the item was in fact in stock and was sent out. Delivery was late. The item itself was poor quality. Not as described, not the same dimensions as described, doesnt have rounded edges as described. I have asked for a refund, which the seller didnt accept as they are a small business. However, offered me another item from their shop free of charge.
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Marie on Nov 9, 2026
1 out of 5 starsThe glass is completely unacceptable. The image shows text that shouldn't have been written on it. It's awful.
About HandmadebyLunaa
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Thoughtful personalised gifts made to celebrate the pets who make life extra special 🐾🤍
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