Crafting Timeless Leather Home Décor with Passion Handmade Home Accessories
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Cancellations: accepted
Request a cancellation: within 2 days of purchase
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Frequently asked questions
Custom and personalised orders
We are happy to create custom and personalized leather products to make your order truly unique. Custom options may include size, color, leather type, design details, or personalization where available.
Please contact us before placing your order to discuss your requirements. We will confirm the available options, pricing, and estimated processing time.
For personalized orders, please carefully check all names, initials, dates, or other details before submitting your order. Personalized items are made especially for you and may not be eligible for return unless they arrive damaged or have a manufacturing issue.
HAVEN CRAFTS – Handmade with care and attention to detail.
Can I Request Custom Sizing or Modifications?
Yes! We are happy to consider custom sizing and certain modifications for our genuine leather jackets.
If you need a custom size, different sleeve length, chest measurement, jacket length, or other design modification, please contact us before placing your order. We will confirm whether your requested customization is possible, along with any additional cost and processing time.
For custom-size orders, please provide accurate measurements to ensure the best possible fit.
Please note: Customized and personalized items are made specifically for you and may not be eligible for return or exchange unless they arrive damaged or have a manufacturing defect.
Custom and personalised orders
Custom orders may require additional time because each item is made according to your specific requirements.
Estimated processing time: 5–7 business days after all customization details and measurements are confirmed.
Once your order is completed, it will be carefully packed and shipped using our available shipping service. Shipping time is additional to the processing time and depends on the destination and courier service.
For urgent orders or specific delivery dates, please contact us before placing your order so we can confirm the available options and estimated delivery timeframe.
Please note that customs clearance or unexpected courier delays may occasionally affect international delivery times.