HiFiDiva

To request a custom item, you’ll need an account on Etsy. If a seller offers custom items, you’ll see a "Request Custom Order" button on their shop homepage. If you don't see the "Request Custom Order" button, the seller might still be able to accommodate you. Try contacting them via "Messages."

If you’d like to have something made based on an existing item on Etsy, send your request from the Send a message button on that item listing page.

Add an image to help illustrate what you’re looking for.

Ask how much the custom piece will cost depending on time, materials, or other details.

Discuss the length of time it will take to make the item.

Add a “needed by” date if you require the item by a particular time.
Discuss the specifics of your request with your seller to make sure you both know what will be created.

Once you send a custom request, you’ll see a Custom Requests folder in your Messages. Check the folder for updates from the seller on the item's progress.

If the seller can create the item, they may publish a private custom listing for you.

When the seller finishes your item, you’ll be notified via email and Messages that your order is ready to purchase. You can add the listing to your cart directly from the request page or from the private listing page. This way, the seller has a record of the transaction, and you have a safe and secure way to pay for the item.

This listing won't be publicly viewable in Etsy Search or the shop before purchase. However, it will appear with the seller's other public sold items after you buy it.