LoftandLand

Privacy Policy for Loft and Land

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

1. Information I Collect
To fulfill your order, you provide me with certain information (which you authorize Etsy to give me), such as your name, email address, postal address, payment information, and details of the product you’re ordering. You may also choose to provide me with additional personal information if you contact me directly.

2. Why I Need Your Information and How I Use It
I rely on several legal bases to collect, use, and share your information, including:

- As needed to provide my services, such as fulfilling your order, settling disputes, or providing customer support.
- When you have provided your affirmative consent, which you may revoke at any time.
- If necessary to comply with a legal obligation or court order.
- As necessary for my legitimate interests (such as improving my services and business practices), provided those legitimate interests are not overridden by your rights or interests.

3. Information Sharing and Disclosure
I share your personal information only for limited reasons and in limited circumstances, such as:

- Etsy – I share information with Etsy as necessary to provide you with my services and comply with both my obligations under the Etsy Seller Policy and Etsy's Terms of Use.

- Service Providers – I engage trusted third parties (such as delivery companies) to perform functions and provide services to my shop. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

- Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.

- Legal Compliance – I may collect, use, retain, and share your information if I believe in good faith that it is reasonably necessary to:
--Respond to legal process or government requests.
--Enforce my agreements, terms, and policies.
--Prevent, investigate, and address fraud or other illegal activity, security, or technical issues.
--Protect the rights, property, and safety of my customers or others.

4. Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in this Privacy Policy. However, I may also be required to retain this information to comply with legal and regulatory obligations, resolve disputes, and enforce my agreements. I generally keep your data for 5 years (adjust based on your shop’s practices).

5. Transfers of Personal Data Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection laws. If I transfer information about you outside of the EU, I rely on legally approved mechanisms such as the Privacy Shield or contractual agreements to ensure your rights are protected.

6. Your Rights
If you reside in certain territories, including the EU, you have several rights regarding your personal information. While some of these rights apply generally, certain rights apply only in specific circumstances:

- Access – You have the right to access and receive a copy of the personal information I hold about you by contacting me.

- Change, Restrict, Delete – You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (such as where I am required to store data for legal reasons), I will generally delete your personal information upon request.

- Object – You can object to my processing of some of your information based on my legitimate interests. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using it or if it is needed for legal reasons.

- Complain – If you reside in the EU and wish to raise a concern about my use of your information, you have the right to do so with your local data protection authority.

7. How to Contact Me
For purposes of EU data protection law, Loft and Land, is the data controller of your personal information. If you have any questions or concerns, you may contact me at loftandland23@gmail.com.

Alternatively, you may mail Loft and Land at:

3130 Balfour Rd., Ste D #346, Brentwood, CA 94513-5516, United States (if required by Etsy’s policies—check whether you need to list a physical address in your jurisdiction).