LoveToLaser

LoveToLaser Privacy Policy
Last updated: 9 April 2026

This Privacy Policy explains how and when I, LoveToLaser (“I”, “me”, “my”), collect, use, and share your personal information when you purchase from my Etsy shop, contact me through Etsy Messages or by email, or otherwise use my services through Etsy.com and its related services.

This Privacy Policy applies to my handling of personal information as an Etsy seller. It does not apply to Etsy or to third parties that I do not own or control. Please refer to Etsy’s own Privacy Policy for more information about Etsy’s privacy practices.

Information I Collect

To fulfil your order, Etsy provides me with certain information, such as your name, email address, postal address, payment information, order details, and any personalisation details you choose to provide. You may also choose to provide additional personal information if you contact me directly.

Why I Need Your Information and How I Use It

I rely on the following lawful bases to collect, use, and share your personal information:

- To perform my contract with you and provide my services, for example to make, personalise, pack, dispatch and deliver your order, communicate with you about your order, process refunds or cancellations, and provide customer support.

- To comply with legal and regulatory obligations, including tax, accounting and record-keeping requirements, and to respond to lawful requests.

- For my legitimate interests, where those interests are not overridden by your rights, such as running and improving my shop, keeping business records, preventing fraud, resolving disputes, and complying with Etsy’s Seller Policy and Terms of Use.

- With your consent, where required, for example if you explicitly opt in to receive marketing from me. I do not use Etsy buyer information for unsolicited marketing or add customers to a mailing list without consent.

Information Sharing and Disclosure

I share your personal information only where necessary and only to the extent needed to run my shop and fulfil your order. This may include:

- Etsy, as necessary to provide my services and comply with Etsy’s policies and Terms of Use;

- Delivery providers such as Royal Mail, Evri, and Parcel2Go, or other postal/courier services I use for your order;

- Trusted service providers that help me run my business, such as email, cloud storage, bookkeeping, or technical service providers, but only where necessary and subject to appropriate protections;

- Law enforcement, regulators, courts, HMRC, or other authorities where I am legally required to do so, or where reasonably necessary to prevent fraud, protect rights, or respond to legal claims;

- A buyer or successor in the event of a business sale, merger, or transfer, to the extent permitted by law.

Data Retention

I keep personal information only for as long as necessary to fulfil orders, provide customer service, comply with legal, tax and accounting obligations, resolve disputes, and enforce my agreements. I generally keep order and related business records for at least the period required by UK tax law, and longer where I am legally required to do so or where necessary to resolve disputes, prevent fraud, or enforce my agreements.

International Transfers

Because Etsy and some service providers may process data outside the UK, your information may be transferred to countries with different data protection laws. Where I make a restricted transfer, I rely on an appropriate lawful transfer mechanism, such as a UK adequacy regulation, the UK International Data Transfer Agreement (IDTA), the UK Addendum to the EU standard contractual clauses, or another lawful safeguard.

Your Rights

Depending on where you live and subject to applicable legal exemptions, you may have rights to access, receive a copy of, correct, update, restrict, erase, or object to the use of your personal information, and in some cases to data portability or to withdraw consent where consent is the basis for processing.

If I receive a request relating to information held by Etsy, I may need to direct you to Etsy for part of that request.

You also have the right to complain to the Information Commissioner’s Office (ICO) or your local data protection authority, where applicable.

How to Contact Me

For privacy questions or data protection requests, please contact me at info@lovetolaser.co.uk or through Etsy Messages.

For the purposes of applicable data protection law, I am the data controller of your personal information in relation to my Etsy shop.

Changes to This Policy

I may update this policy from time to time. The latest version will always be posted here with the updated date shown at the top.