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Last updated on May 5, 2026
Reviews
3.1
(12)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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SONAL on May 23, 2026
3 out of 5 starsEtsy sent me a review request but this transaction has not been completed . We have not received it yet. So I can only do a fair review upon receiving the jharokha mirror. 5 stars are for customer service and prompt communication from seller and willing to work with us to make things right.
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Anurag on Apr 17, 2026
4 out of 5 starsI had to pay customs duty separately. Would have been good that this was included in the price or an estimated range was CLEARLY provided in the check out flow. The quality of the items itself is generally good. The art and craft is really nice. However, certain small irritating aspects made me give a 3 star review. Its expensive enough that we should expect better. 1. Some basic instructions on how to assemble the remaining pieces would have been great. None was provided. 2. Leveling the legs of the temple is not easy. You could have provided some mechanism to adjust the height. There are a number of options available to do this. The screw for the Gopuram needs to be longer. Small things matter. 3. The LED lights are not working. I can try figure out the loose connections, etc.. or get something to replace it.
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Stella on Jun 24, 2026
1 out of 5 starsItem has not been received and seller indicated it won’t be here until July. Not a deal breaker, but realistic timelines would have been appreciated. I will update my review once it is finally received.
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srishti on Jun 4, 2026
5 out of 5 starsI had a wonderful experience with Matkiar Furniture. I ordered a custom झरोखा, and Mr. Azam Khan truly understood my vision and brought it to life beautifully. The craftsmanship, wood quality, and finish are all excellent, and the final piece looks even better than I expected. The pricing was very fair compared to other vendors, and the entire process was smooth with timely delivery. I really appreciate the attention to detail and effort put into my order. I highly recommend them for anyone looking for quality custom work
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Deepa on May 29, 2026
1 out of 5 starsI have been asked to review an item that hasn't even arrived. I hope the seller will get back to me to make this right.
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Etsy buyer on May 16, 2026
1 out of 5 starsnever received a 5 weeks later. They responded to one update. my other message to received a delivery status never was responded too.
SHAMASHEEDA responded on Jun 1, 2026
We take communication seriously. We replied to the buyer's message immediately to update them on their delivery. Instead of responding or checking the tracking info, the buyer opened a case and forced a cancellation. We always provide full support, but we expect basic cooperation and communication from buyers before they leave unfair ratings.
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Neel on Apr 17, 2026
5 out of 5 starsThe sellers communication was great and there were a couple of issues with the product and the seller was prompt to resolve and find a middle ground. Also assisted with customisation of the temple and ensured everything was delivered time. Would purchase again, thank you
SHAMASHEEDA responded on Apr 17, 2026
Thank you so much for your kind words! It was a pleasure working with you to customize your temple and ensuring it arrived on time. I’m glad we could resolve the initial issues to your satisfaction. Your support means a lot to my small business, and I look forward to serving you again!
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Kavita on Apr 16, 2026
5 out of 5 starsGreat packing and beautiful wood
SHAMASHEEDA responded on Apr 16, 2026
thank you so much that's what I expected to you
About MATKIARTFURNITURE
Sales
70
On Etsy since 2025
Shop members
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SHAMASHEEDA
Owner
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Azam Gul
Sales & International Shipping Manager
Azam Gul handles all customer communications and oversees global shipping logistics. He ensures your order is carefully packed, shipped, and delivered safely to your doorstep and He is Son of Shamsheeda
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Gulfam Gul
Design & Custom Orders Specialist
Gulfam’s all about working one-on-one with you to dream up custom pieces that fit your style perfectly. he’s got a great eye for color and detail, mixing a fresh, modern vibe with our most loved classic designs.
Shop policies
Last updated on Nov 19, 2025
Shipping
See item details for estimated arrival times.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: accepted
Request a cancellation: within 24 hours of purchase