MERCURAT

Privacy Policy:

This Privacy Policy describes how and when MERCURAT collects, uses, and shares information when you purchase an item from us, contact us, or otherwise use our services through Etsy.

Information We Collect:

To fulfill your order, you authorize Etsy to provide us with certain information, such as your name, email address, shipping address, payment details, and the details of the product you are ordering. You may also choose to provide us with additional personal information if you contact us directly.

Why We Need Your Information and How We Use It:

We rely on a number of legal bases to collect, use, and share your information, including:
- as needed to provide our services, such as to fulfill your order, provide customer support, or resolve disputes;
- when necessary to comply with legal or tax obligations;
- as necessary for our legitimate interests, provided those interests are not overridden by your rights or interests, such as improving our services and operating our shop;
- when you have provided your affirmative consent, such as if you separately opt in to receive Mercurat promotional emails or updates.

Information Sharing and Disclosure:

We share your personal information only for very limited reasons and in limited circumstances, including:
- Etsy: as necessary to provide you with our services and comply with our obligations under Etsy’s policies;
- Service providers: such as payment processors, shipping carriers, and trusted production partners involved in making and delivering your order;
- Compliance with laws: if we are required to respond to legal process, government requests, or to protect our rights, property, and safety, or those of others.

Marketing Messages:

We do not use Etsy buyer information for unsolicited marketing or advertising. We may send promotional emails or updates only to customers who separately opt in to receive Mercurat communications. If you opt in, you may unsubscribe or withdraw your consent at any time.

Data Retention:

We retain your personal information only for as long as necessary to provide our services and comply with legal, tax, and recordkeeping obligations.

Transfers of Personal Information:

Your information may be processed through Etsy and trusted third-party service providers that we use to operate the shop and fulfill orders. We share only the information necessary for those services.

Your Rights:

If you reside in certain territories, including the EU, you may have rights to access, change, restrict, or delete your personal information, subject to any legal exceptions. If you have concerns about our use of your information, you may also have the right to raise those concerns with your local data protection authority.

How to Contact Us:

If you have any questions or concerns about your personal information, please contact us through Etsy Messages.