MISHeMALL

MISHeMALL – Privacy Policy

1. Introduction:
At MISHeMALL, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you purchase from or contact us through Etsy.

2. Information We Collect:
To fulfill your order, you must provide certain information, which you authorize Etsy to provide to us, including:
Name
Email address
Postal address
Payment information (handled securely by Etsy)
Order details

We may also collect additional personal information if you contact us directly (e.g., via Etsy messages).

A privacy policy must clearly state what personal data is collected and why.

3. Why We Need Your Information & How We Use It:
We rely on a number of legal bases to collect and use your information, including:
To fulfill your order (processing, shipping, and delivery)
To communicate with you regarding your order or inquiries
To comply with legal obligations (tax, accounting, regulatory compliance)
To improve our services and customer experience

4. Sharing & Disclosure of Information:
We share your personal information only as necessary and in the following cases:
Etsy Platform: We rely on Etsy to provide services such as payments and order processing
Service Providers: Delivery partners, logistics, and payment processors
Legal Compliance: If required by law or to enforce our rights

Etsy requires sellers to responsibly handle and protect customer data.

5. Data Retention:
We retain your personal information only for as long as necessary to:
Provide services
Comply with legal and tax obligations
Resolve disputes
Typically, we retain data for up to 5–7 years, unless a longer period is required by law.

6. Your Rights (Especially for EU/UK Buyers – GDPR):
If you reside in certain regions (including the EU), you have rights regarding your personal information:
Access your personal data
Correct or update your data
Request deletion of your data
Object to processing
Withdraw consent
Selling internationally (especially to the EU) requires a GDPR-compliant privacy policy.
To exercise these rights, contact us using the details below.

7. Data Transfers:
Your information may be transferred outside your country (including India and Etsy’s servers globally). We rely on trusted platforms like Etsy, which follow international data protection standards.

8. Security:
We take reasonable steps to protect your personal information. However, no method of transmission over the internet is 100% secure.

9. Contact Information:
For purposes of EU data protection law, I, MISHeMALL, am the data controller of your personal information.
If you have any questions or concerns, you may contact us at:
Email: customer-support@mishemall.com
Location: Pune, Maharashtra-411014, India.