MakeMilestoneMoments

Knoxville, Tennessee

3.7k
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (817)
5 years
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (817)
3.7k
sales
5 years
on Etsy
3.7k
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (817)
5 years
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (817)
3.7k
sales
5 years
on Etsy
3658 Sales

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Announcement

Last updated on Sep 1, 2025
Thomas

Contact shop owner

Thomas

Reviews

4.9 (817)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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About MakeMilestoneMoments

Custom Engraved Gifts Wedding, Couples, Baby & Home

Sales 3,658
On Etsy since 2020

Custom Engraved Gifts Wedding, Couples, Baby & Home

Our story

Production partners

  • Professional print photos

    Knoxville, TN

    Our production partner professionally prints photo

Shop policies

Last updated on Apr 30, 2024

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Digital downloads

Made-to-order downloads
I’ll create your items after purchase and you’ll receive an email when the files are ready to download. The time I need to complete these items can vary. Contact me if you have questions.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Privacy policy

More information

Last updated on Dec 17, 2025

Frequently asked questions

HOURS OF OPERATION

Mon - Fri: Open 9 AM - 4 PM EST, customer service available 24/7
Sat: Flex day, occasional shipping available. No order processing. Customer service available 24/7.
Sun & Holidays: No processing or shipping, but customer service is available 24/7.

HOW FAST CAN I RECEIVE MY ORDER PROCESSING, SHIPPING & DEADLINES

• Most orders process in 1 to 3 business days and ship in 1 to 3 business days.
• Rush processing and expedited shipping are available at checkout.
• Have a deadline? Tell us at checkout and we will confirm feasibility and recommend rush or express options.
• Need to expedite shipping after purchase? Message us and we will send a link to our upgraded shipping add-on listing.

DO YOU OFFER DIGITAL PROOFS OR MOCKUPS?

• For most custom designs, we can send a digital proof for your approval before production (upon request).
• Some listings offer an optional digital mockup you can add at checkout for a small, non-refundable fee (paired with a physical product; no need to message us first).
• Other listings offer a standalone paid digital mockup (no physical item). If you later purchase the physical product based on that mockup, we’ll refund the full mockup cost.

(See individual listings for availability, pricing, and details.)

WHAT IF MY ORDER ARRIVES DAMAGED?

We package every order securely, but accidents can happen. If your order arrives damaged, send us a photo within 48 hours and we’ll make it right with you.

WHAT IF I NEED TO CHANGE MY PERSONALIZATION OR RECEIVE AN ENGRAVING THAT IS NOT WHAT I EXPECTED?

• If engraving has not started, we can usually update corrections at no charge. Please double-check your details when ordering.
• If your engraving arrives and it is a mistake on our part, contact us right away and we will do everything possible to make it right.
• Even if the mistake is on your end, please reach out to us. We are happy to work with you to find a solution whenever possible.

CAN I USE MY OWN HANDWRITING, SIGNATURE, DRAWING, PHOTO, OR SPECIFIC FONT IN A CUSTOM DESIGN?

• Yes. We can engrave handwriting, signatures, drawings, and photos on wallet cards, frames, and more.
• We offer many fonts and can exact match or closely match a style you provide.
• To send images or files after ordering, see the next question for step-by-step instructions.

HOW DO I SEND YOU A PHOTO AFTER PURCHASE (FILE UPLOAD IN ETSY MESSAGES)?

• Open your Etsy Messages for our conversation.
• Click “Upload Image” (square icon with a mountain and sun) to attach your photo.
• Please send the highest-quality version for the best engraving results.

WHAT SHOULD I KNOW ABOUT MATERIALS, COLOR, WOOD GRAIN AND ENGRAVING VARIATIONS?

• Color standards: We match printed or painted colors as closely as possible, but screens vary and slight differences may occur. We do not offer refunds if colors do not match your screen exactly.
• Wood grain: Natural wood varies in color, markings, and knots. Engraving may appear slightly lighter or darker in areas. Every piece is one-of-a-kind.

DO YOU OFFER GIFT OPTIONS, GIFT SETS, AND BULK OR EVENT ORDERS?

• Gift-ready: Many items offer gift boxes. We can also include a gift message at no extra cost.
• Gift sets: Listings may include “gift box only” or “gift set” options with add-ons such as cocktail kits or other themed sets and keepsakes.
• Custom gift boxes: We can combine multiple items into one tailored gift set. Message us your ideas.
• Bulk and events: Discounted pricing available for weddings, bridal showers, rehearsal dinners, corporate events, and more. We can create matching, coordinated gifts for your group.

DO YOU SHIP INTERNATIONALLY?

• We currently ship within the USA.
• We have shipped internationally in the past. Message us with your location and we will see if it is possible.