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Custom orders
If you want another color in the overall design, or want to remove an image, you are entitled to a free change. If you have any questions, I will be happy to help you, send me a message! After the change a single revision is made.
Why are PDFs password protected?
It is a normal practice in designs as they protect the intellectual property of the creator and prevent its distribution to other people who have not purchased that item :) I ask for respect for people's work. My designs cannot be edited, copied, modified, let alone sold or distributed. If you have any concerns or requests send me a message :)
Can I return the item or exchange it for another?
The files will be available for download once the payment is confirmed. Due to the nature of the product, I do not accept exchanges, returns or cancellations. Please contact me if you have any problems with your order.
How do I view the files?
You need Adobe Acrobat to view and print the file. The program is free, get it here: get.adobe.com/reader/
Will I get what I see on screen?
Since not all printers are created equal, it is very likely that your printing at home will be somewhat different from what you see in my products, but the changes would be minimal. However everything has been adapted to both professional and domestic printers, the color logically is never the same as a screen since the paper does not have its own lighting, but the adaptation is adequate, try to follow the printing instructions at the highest quality and types of paper recommended :)
Can I download the files from the app?
Your files can't be downloaded from the official Etsy mobile app. You must use a computer to download your files.