MatterForgeCo

MatterForge Privacy Policy

Last Updated: 26 November 2023

At MatterForge, we take your privacy seriously. This Privacy Policy is meant to help you understand how we collect, use, and safeguard your personal information when you visit our Etsy shop or make a purchase from us.

Information We Collect

1. Information You Provide: When you make a purchase or contact us, you may provide us with certain information, such as your name, email address, shipping address, and payment details.

2. Automatically Collected Information: We automatically receive and log certain types of information when you interact with our Etsy shop. This may include your IP address, device information, browser type, and other usage information.

How We Use Your Information

1. Order Fulfillment: We use the information you provide to fulfill your orders, process payments, and ship products to you.

2. Communication: We may use your contact information to communicate with you about your order, respond to your inquiries, and provide customer support.

3. Marketing: We may send you promotional emails about our products, discounts, and other updates. You can opt-out of these communications at any time.

Information Sharing

We respect your privacy and do not sell or disclose your personal information to third parties, except as necessary for order fulfillment and legal requirements.

1. Service Providers: We may share your information with third-party service providers (e.g. shipping companies) to fulfill orders and provide necessary services.

2. Legal Compliance: We may disclose your information as required by law or if we believe that such action is necessary to comply with legal obligations, protect our rights, or defend against legal claims.

Your Choices

1. Opt-Out: You have the right to opt-out of receiving promotional emails. You can do this by following the unsubscribe instructions included in each email.

2. Access and Update: You can access and update your personal information by contacting us directly at privacy@matterforge.io.

Security

We take reasonable measures to protect your information from unauthorized access or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

Changes to This Privacy Policy

We reserve the right to update our Privacy Policy at any time. Changes will be effective immediately upon posting on our Etsy shop. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at privacy@matterforge.io.