Privacy Policy
This Privacy Policy describes how and when I/we collect, use, and share information when you purchase an item from my/our shop, contact me/us, or otherwise use my/our services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I/we do not own or control, including Etsy or any third-party services you access through Etsy. You can refer to the Etsy Privacy Policy to learn more about its own privacy practices.
1. Information I Collect
To fulfil your order, you must provide certain information (which you authorized Etsy to provide), such as:
Your name
Email address
Postal address
Payment information (processed securely by Etsy or its payment processors)
Details of the product(s) you’re ordering
Any additional information you choose to provide (for example, custom sizing, color requests, or personalisation details sent via Etsy messages)
If you contact me directly (for example via Etsy messages or email), I may also receive additional information you choose to share.
2. Why I Need Your Information and How I Use It (Legal Bases)
I rely on several legal bases to collect, use, and share your information:
To provide my services.
I use your information to process your order, arrange shipping, answer questions, and provide customer support.
To comply with legal obligations.
I may need your information to comply with tax, accounting, and other legal requirements (for example, keeping records of sales).
For legitimate interests.
When necessary, I may use your information for my legitimate business interests, if these are not overridden by your rights or interests. This can include:
Improving my products and services
Keeping accurate business records
Handling disputes or potential claims
With your consent.
I will use your information for specific additional purposes (such as sending marketing emails) only if you have clearly agreed to this. You can withdraw your consent at any time.
3. Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information only for very limited reasons and in limited circumstances:
With Etsy.
I share information with Etsy as necessary to provide you with my services and comply with my obligations under the Etsy Seller Policy and Etsy Terms of Use.
Service providers.
I may engage trusted third parties to perform certain functions, such as delivery companies, printing or fulfilment partners, or email/IT service providers. I will share your information with these third parties only to the extent necessary to perform these services.
Business transfers.
If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law and with appropriate safeguards.
Compliance with laws.
I may collect, use, retain, and share your information if I have a good-faith belief that it is reasonably necessary to:
Respond to legal process or government requests
Enforce my agreements, terms, and policies
Prevent, investigate, or address fraud and other illegal activity, security issues, or technical problems
Protect the rights, property, and safety of my customers or others
4. Data Retention
I retain your personal information only for as long as necessary to:
Provide you with my services (such as fulfilling orders and providing customer support), and
Comply with my legal and regulatory obligations, resolve disputes, and enforce my agreements.
In general, I keep order-related data for up to 4–7 years to satisfy tax and accounting requirements (the exact period may depend on local law). I will delete or anonymize your personal information when it is no longer needed.
5. Transfers of Personal Information Outside the EU
I am based in United States and may store and process your information through third-party hosting services or service providers located in the United States or other countries.
As a result, your personal information may be transferred to a jurisdiction with different data protection and government surveillance laws than your own. Where such transfers occur, I take steps that are reasonably necessary to help ensure that your data is treated securely and in accordance with this Privacy Policy and applicable data protection laws (for example, by using providers that implement appropriate safeguards such as contractual protections).
6. Your Rights
If you live in certain territories (including the EU, UK, or other regions with similar data protection laws), you have specific rights in relation to your personal information. While some of these rights apply generally, others apply only in certain circumstances. These rights may include:
Access.
You can request a copy of the personal information I hold about you.
Correction.
You can request that I correct or update your personal information if it is inaccurate or incomplete.
Deletion.
You can request that I delete your personal information, subject to certain legal or legitimate business reasons for keeping it (for example, tax requirements).
Restriction.
You can ask me to restrict how I use your information in certain circumstances.
Objection.
You can object to:
My processing of your information based on my legitimate interests, and
Receiving marketing messages from me after you have previously given your consent.
Data portability.
In some cases, you may have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
If you reside in the EU/EEA or UK and wish to raise a concern about my use of your information (without prejudice to any other rights you may have), you have the right to lodge a complaint with your local data protection authority.
7. Marketing Communications
I will only send you marketing or promotional messages (for example, about new products or special offers) if you have explicitly opted in or given clear consent—for instance, by joining my email list or clearly requesting to receive such updates.
You can opt out of marketing communications at any time by:
Clicking the “unsubscribe” link (where available), or
Contacting me directly using the details below.
Opting out of marketing messages will not affect other necessary communications related to your orders.
8. How to Contact Me
For purposes of EU data protection law, I am the data controller of your personal information.
If you have any questions, concerns, or requests about your personal data, you can contact me at:
Email: miniswagtextiles@gmail.com
If you contact me to exercise your rights regarding personal information that is held by Etsy (for example, data relating to your Etsy account itself), I may need to ask you to contact Etsy directly, or I may contact Etsy on your behalf as appropriate.
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