💖 OUR POLICY – Please Read Before Ordering 💖
• Production Time:
This week’s production time is 3–6 business days.
All orders are made and shipped on a first-come, first-served basis, except for customers who purchased the Rush Order Upgrade.
🔗 Rush Order Upgrade:
https://www.etsy.com/listing/1564463297/mickey-ears-mickey-ears-minnie-ears?ref=shop_items_search_1
🚚 Shipping Update:
During the busy season, delivery delays are common across all carriers (USPS, FedEx, UPS, DHL).
We always ship on time, but delays may occur due to nationwide high volume.
If you need your order by a specific date, please message us before ordering or choose a shipping upgrade at checkout.
💡 Estimated delivery dates shown by Etsy are estimates only and not guaranteed by shipping carriers.
⚡Rush Order Upgrade:
Need your order sooner? Add a Rush Order Upgrade (one per ear) to your cart.
This ensures your order ships within 1 business day via USPS Standard Mail (Sat, Sun & Holidays excluded).
Please note: this shortens production time only, not USPS delivery time.
USPS Shipping Options:
– Standard: 5–7 business days (No insurance, No guarantee)
– Priority Shipping: 3–4 business days, Includes insurance
– Express Shipping: 2–3 business days, Guaranteed & insured
When you choose a shipping upgrade, you can select FedEx or UPS.
Both carriers are known for being more reliable and often provide better delivery guarantees than standard shipping.
• About the Estimated Delivery Date
Even if the estimated arrival date on Etsy doesn’t change after you select the upgrade,
👉 please don’t worry!
Once you choose an upgrade,
your package will still be shipped and delivered faster
based on the upgraded shipping method you selected.
• Lost, Stolen, or Misdelivered Packages:
Minnie Castle is responsible for your order until it reaches USPS.
Once USPS marks the package as Delivered, we cannot replace or refund items lost or stolen after delivery.
To protect your purchase, please consider choosing insured shipping (Priority or Express).
• Shipping Insurance:
If you choose Priority or Express, your package is insured.
If you choose First Class Standard and your package is lost or damaged by USPS, we cannot provide refunds or replacements.
• Returns & Exchanges:
All Minnie Castle products are custom handmade, made to order for each customer.
For this reason, we do not accept returns or exchanges due to color, size, or buyer’s mistake.
We only accept returns or exchanges if the item arrives damaged or defective.
Please contact us within 3 business days of delivery in such cases.
All shipping fees (one-way or round-trip) are non-refundable.
• ⚠️ Important Notice:
Due to the custom handmade nature and hygiene reasons, all sales are final unless there is a confirmed shop error or damage during shipping. ⚠️
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💖Our Product Concept💖
Our Mouse Ears concept is to be lightweight along with comfortability. Less heavy foam and lighter headband so that it can provide stability and you can wear it comfortably All day🙂
⚠️⚠️BEWARE OF IMITATION⚠️⚠️
Please beware of the Chinese product that copy our design identically.
We have been struggling and fighting with this problem for nearly a decade, but it is never enough.
Due to the limited resources of a small company VS multi million dollar corporations in China.
Our design is copied, and produce knock offs and sold back to United States at a very low price.
Some Etsy & Amazon Sellers are even buying it at a very low price and selling it as Made in USA / Handmade, when its actually not. They are poorly made with low quality material and they have nothing to do with Our Brand and Our Product.
⚠️⚠️🔴ELASTIC BAND PATENT PENDING🔴⚠️⚠️
ALL OF OUR ELASTIC STRETCHY HEADBAND IS U.S PATENT PENDING
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[💖👍Join Our VIP Exclusive Member💖👍]
Only Our VIP Member will receive receive VIP Exclusive Discount and Coupon code and New releases Product:)
https://email.everbee.io/subscribe?shopName=MinnieCastle&ref=fcXE0JvA
💖Minnie Castle offer💖
Welcome Custom Order!
Wholesale / Bulk pricing!
⛔We have the right to refuse anyone such as deliberate negative comments, Competitors and Rude Customers⛔
Thank you!
💖Minnie Castle💖
![[Mouse Ears] Birthday](https://i.etsystatic.com/18025131/c/2611/2611/179/0/il/c1fbf9/7091038217/il_680x540.7091038217_dgkk.jpg)
![[Regular Band] Design](https://i.etsystatic.com/18025131/c/1286/1286/32/0/il/3d5b55/6829846966/il_680x540.6829846966_rlpo.jpg)
![[Stretch Band ] Design](https://i.etsystatic.com/18025131/r/il/6c5142/4426740498/il_340x270.4426740498_h8mx.jpg)
![- [Baseball Hat ] Design](https://i.etsystatic.com/18025131/c/2825/2825/37/37/il/6fbf92/8038479269/il_340x270.8038479269_hu3b.jpg)
![- [Visor] Design](https://i.etsystatic.com/18025131/c/2481/2481/99/63/il/f1eef6/7417978349/il_340x270.7417978349_p04c.jpg)
