MuToToki

General terms and conditions of business

§ 1 – Provider, inclusion of the General Terms and Conditions
(1) The provider and contractual partner for the goods presented in the Etsy shop "skjarprints" is Lucie Richter, Wilhelm-Kalle-Straße 21, 65203 Wiesbaden, Germany (hereinafter referred to as "provider").
(2) These general terms and conditions are part of every contractual agreement between the provider and the respective customer. Any conflicting general terms and conditions of the customer are rejected.

§ 2 – Offer of goods and conclusion of contract
(1) The provider offers the items for sale to Etsy users. The color representation of the items on the website may vary slightly depending on the Internet browser used and the monitor settings of the customer; these deviations can never be completely avoided for technical reasons.
(2) The selection of goods, conclusion of the contract and contract execution shall take place in German or English at the customer’s discretion.
(3) The provider delivers within Germany as well as to Belgium, Denmark, France, Great Britain, Luxembourg, the Netherlands, Norway, Austria, Sweden, Spain and the USA.
(4) either place the item in the shopping cart using the "Add to cart" button and continue shopping or complete the item selection using the "Buy" button. After entering their personal data and the desired payment method, the customer can submit their order to the provider using the "Buy" button in the "Check & Complete" order step. The customer has the option of viewing and changing the data provided in the order or canceling the order completely at any time until their order is sent.
(5) The provider makes a binding purchase offer for the goods presented in the provider's shop. By sending the order request via the "Buy" button in the "Check & Complete" order step, the customer accepts the purchase offer. The provider confirms the conclusion of the contract by email (contract confirmation).
(6) The content of concluded contracts will be published in “Your Account” under the item “Purchases”.
(7) In the event of delivery obstacles or other circumstances that would prevent the contract from being fulfilled, the provider will inform the customer by email. Partial delivery will only be made with the customer's consent.
§ 3 – Prices and payment
(1) All product prices are final prices plus shipping costs. The fees include 19% VAT.
(2) The shipping costs are shown in the respective product description under the menu item “
(3) For deliveries outside the EU, no customs duties or import sales tax are incurred, which must be paid by the purchaser to the customs authorities upon receipt of the shipment. These duties are in addition to the purchase price and shipping costs and cannot be influenced by the provider.
(4) The provider delivers, at the customer's discretion, against advance payment by bank transfer or against advance payment by PayPal payment. Payments must be made in euros. The provider only accepts transfers from abroad as fee-free payments in euros.
(5) For advance payment orders, a payment period of one week from receipt of the contract confirmation applies. The provider will hold the desired goods for the customer during the payment period. It is the customer's responsibility to make his payment in good time so that it is received by the provider within the period. The provider reserves the right to withdraw from the purchase contract and sell the goods elsewhere if payment has not been received by the end of the period. Any payment received from the customer after withdrawal will be refunded to the customer.

I send the bags within Germany as an insured Hermes package.
Smaller items are sent by regular mail.
In the EU and the rest of the world, I only offer uninsured shipping by post when purchasing, as the costs for insured shipping are so horrendous.
If you want to be safe, you can purchase insured shipping as an option.
I will ship the goods as soon as the money has arrived in my account.