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Reviews
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Joy on Apr 28, 2026
5 out of 5 starsWearing this cozy exceptionally made jacket makes me proud to be Canadian! A great piece of clothing to wear when traveling abroad, it is beautifully made and the stitching of the lettering is perfect. I had to delay delivery because I was out of the country and customer service was outstanding. The seller kept me informed about delivery dates and was continually checking in to be sure it arrived safely. I highly recommend their clothing! Will be back for more!
shoiab responded on Apr 28, 2026
Thank you so much for your kind words, Joy! 😊 It truly means a lot to us that you loved the jacket and appreciated the quality and stitching. We’re also really glad we could assist you with the delivery timing and keep everything smooth for you. Your support and recommendation mean everything to our small business ❤️ Looking forward to serving you again soon!”
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Terry on Mar 20, 2026
1 out of 5 starsSeriously inferior quality, not worth even 1/4 the price. Because the shipping route came thru the US there was a tariff of $32! I was not aware it would be shipped this way TOTALLY DISGUSTED! Will never order anything through Etsy ever again’. This will be ALL OVER THE INTERNET
shoiab responded on Mar 20, 2026
Hi, We strongly disagree with your claims regarding the product quality, as each item is made and checked carefully before shipping. Regarding the $32 tariff, this is not something we control. Customs duties are determined by your country’s import laws and are always the buyer’s responsibility. This is clearly stated in our shop policies and FAQ. Shipping routes are handled by the carrier, not by us. We understand your frustration, but these charges and processes are outside our control. If you have a specific, verifiable issue with the product itself, you may share details.
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Frequently asked questions
Do you offer custom logo and team name printing?
Yes! We specialize in custom team apparel. You can add your team name, player name, number, or logo. Please send your design details via message after placing your order.
Sizing details
A detailed size chart is available in the last product image of each listing. Please check measurements carefully before ordering. If you are unsure, feel free to message us for guidance.
Do you offer discounts for bulk or team orders?"
Absolutely! We offer bulk discounts for team orders. Contact us with your quantity and design details for a custom quote.
What materials are your products made of, and are they comfortable for sports or daily wear?"
We use high-quality polyester, fleece, and breathable performance fabrics depending on the product. All items are designed for comfort, durability, and sports performance.
"How long will it take to receive a custom order?"
Custom orders usually take 5–8 business days for production. Shipping time depends on your location.
What is your return or exchange policy for custom orders?"
Since most items are custom-made, we do not accept returns unless there is a manufacturing defect or mistake from our side. Please double-check size and customization details before ordering.
Do you ship internationally, and are there any countries you don’t ship to?"
Yes, we offer worldwide shipping except Israel.
"How long will it take for a custom order to be delivered internationally?
Production time for custom orders is 5–8 business days.
After dispatch, international delivery usually takes 10–15 business days.
Delivery times may vary depending on your country and customs process.
Who is responsible for customs duties, import taxes, or other local charges on international orders?"
Buyers are responsible for any customs duties, import taxes, or local charges that may apply in their country.
We are not responsible for delays caused by customs clearance.
Can I request urgent or express delivery for my order?"
Yes, please contact us before placing your order if you need urgent or express delivery.