NorthernCollectiveUK

Privacy Policy – Northern Collective UK

At Northern Collective UK, your privacy is important to us. This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from our Etsy shop.

This policy complies with the UK GDPR, EU GDPR, and applicable data protection laws.

1. Information We Collect

When you place an order through Etsy, we may receive the following information from Etsy:

Your name
Delivery address
Email address
Payment information (processed securely by Etsy – we do not see your full payment details)
Details of the product(s) you purchase
Any personalisation information or messages you provide

We only collect information necessary to fulfil your order and provide customer service.

2. How We Use Your Information

We use your personal information to:

Process and fulfil orders
Arrange shipping and delivery
Communicate with you regarding your order
Provide customer support
Comply with legal and tax obligations
Resolve disputes or issues where necessary

We do not use your information for unsolicited marketing or sell your data to third parties.

3. Legal Basis for Processing

Under GDPR, we rely on the following lawful bases to process your information:

Contractual necessity – to fulfil your order and provide customer service
Legal obligation – to comply with tax, accounting, and legal requirements
Legitimate interests – to operate and improve our business, provided your rights do not override these interests
4. Sharing Your Information

We only share your information when necessary to operate our business and fulfil your order. This may include:

Etsy – to manage transactions and operate the shop
Print and fulfilment partners – to produce and ship your order
Delivery and courier services – to deliver your purchase
Professional service providers – such as accountants or legal advisers where required
Authorities or regulators – where legally required

Our fulfilment partners only receive the information necessary to complete and dispatch your order.

5. International Data Transfers

As we sell worldwide, your information may be processed outside the UK or EEA. Where this occurs, we ensure appropriate safeguards are in place through Etsy and our service providers to protect your data in accordance with GDPR requirements.

6. Data Retention

We retain your information only for as long as necessary to:

Fulfil your order
Provide customer support
Meet legal, tax, and accounting obligations

Typically, order information is retained for up to 6 years for tax and accounting purposes.

7. Your Rights

If you are located in the UK, EU, or certain other jurisdictions, you may have the right to:

Access the personal data we hold about you
Correct inaccurate information
Request deletion of your data
Object to or restrict processing
Request a copy of your data
Withdraw consent where applicable

To exercise any of these rights, please contact us through Etsy Messages.

You also have the right to lodge a complaint with your local data protection authority, including the UK Information Commissioner’s Office (ICO).

8. Etsy’s Role

Please note that Etsy acts as an independent data controller for information collected through the Etsy platform. You can review Etsy’s Privacy Policy here:

Etsy Privacy Policy

9. Contact Information

For privacy-related questions or requests, please contact:

Northern Collective UK
Via Etsy Messages through our Etsy shop

Thank you for supporting Northern Collective UK.