Privacy Policy for OpenDeck Labs
Effective Date: May 9, 2026
This Privacy Policy describes how OpenDeck Labs ("we," "us," or "our") collects, uses, and shares your personal information when you visit, use, or make a purchase from our store on Etsy.com (our "Shop" or "Service").
Please read this policy carefully. By using our Shop, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
When you interact with our Shop, we receive certain personal information from you, primarily through Etsy. This information may include:
Identifiable Information: To fulfill your order, you provide us with certain information (which you authorized Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order, for example), if you contact us directly.
Order Details: We collect details about the items you purchase, order history, and other relevant commerce information.
Correspondence: If you contact us via Etsy’s messaging system or other communication channels, we collect the content of that communication and any information you provide.
Information Collected Automatically (via Etsy): While we do not collect information from you automatically, Etsy collects information about how you interact with our Shop, such as your IP address, browser type, device information, pages viewed, and the path you took to reach our Shop. Please see Etsy’s Privacy Policy for more details.
2. How We Use Your Information
We rely on several legal bases to collect, use, and share your information, including:
To Fulfill Your Order: We use your information as needed to provide our services, such as to process and ship your orders, confirm your purchase, and provide customer support.
To Communicate with You: We use your information to provide order updates, answer your inquiries, and otherwise communicate with you about your interactions with our Shop.
For Legal Reasons: We may use your information to comply with legal obligations (such as tax laws) or with a legal request (like a court order).
For Legitimate Interests: We use your information to improve our services, customize your experience, and provide you with relevant information, to the extent that our legitimate interests are not overridden by your rights or interests. Examples include:
Using information to improve our services or products.
Using your information for internal data analysis and research.
With Your Consent: For certain activities, we may ask for your explicit consent. If you provide consent, you may withdraw it at any time.
We do not sell your personal information.
3. Information Sharing and Disclosure
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy: We share information with Etsy as necessary to provide you with our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service Providers: We engage certain trusted third parties to perform functions and provide services to our Shop, such as delivery companies (e.g., USPS, UPS, FedEx). We will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business Transfers: If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with Laws: We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms, and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.
4. Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 7 years (for tax audit purposes). After this period, your data will be securely deleted or anonymized.
5. Your Rights
Depending on your location, you may have certain rights regarding your personal information. For example, if you reside in certain territories, including the EU, you have the right to:
Access: You have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
Change, Restrict, Delete: You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to retain data for legal reasons), we will generally delete your personal information upon request.
Object: You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain: If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
6. Security
The security of your personal information is important to us. While we follow Etsy’s security protocols and take steps to protect your data within our control, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
For purposes of applicable data protection law, I, OpenDeck Labs, am the data controller of your personal information. If you have any questions or concerns, you may contact me via Etsy Conversations.
