Personalised gifts for life’s special moments
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Last updated on Aug 30, 2017
Reviews
4.9
(6129)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Samantha on Oct 29, 2026
5 out of 5 starsGood quality hoodie, looking forward to their faces when they open it
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Chantel on Nov 9, 2026
4 out of 5 starsI ordered the A2 Rigid Card, the quality of the card is good/strong. The printing quality is good too. I have left a rating of 4 stars as after requesting that the board image is sent before printing, I am so glad I did. It really seemed that the image shared was placed with no thought or consideration of the final product. The number blocked a good portion of the person and after advising Billy (the seller) I wasn't happy with the placement, the trusty use of AI came into play to achieve a better placement but even then, the use of AI added a part to the image which wasn't inline with everything else and therefore was out of place. Again, I had to point this out for it to be rectified. I was grateful that Billy responded quickly and created a product I'm happy with but attention to detail and care would have been appreciated.
Billy responded on Nov 10, 2026
Thank you for your review. As you are aware, the image you sent us was completely unsuitable for the product. Please don't accuse me of placing it without consideration as I was only working with what you sent me and I happily sent you a few proofs until you were finally happy. I'm glad we got it sorted in the end but it might have been a good idea for you to send something more suitable in the first place.
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Patricia on Nov 4, 2026
5 out of 5 starsVery pleased with this I have bought this as a gift for a family member
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Etsy buyer on Nov 1, 2026
5 out of 5 starsFantastic customer service, answered to my messages immediately and went above and beyond to accommodate my request. Thank you!
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Brandi on Oct 31, 2026
5 out of 5 starsGift for my mom so no pics just yet but I’ve opened it and it’s great. Just as expected.
About PersonalisedbyTLPC
Sales
47,154
On Etsy since 2017
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This is where the magic happens. Our little shop in Lanark, Scotland.
Shop members
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Billy McMillan
Owner
Shop policies
Last updated on Jan 6, 2022
Shipping
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Customs and import taxes
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Returns & exchanges
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Cancellations
Cancellations: accepted
Request a cancellation: within 24 hours of purchase