Piccoliny

PICCOLINY PRIVACY POLICY

Information I Collect

To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your:

Name
Email address
Shipping and billing address
Payment information (processed securely through Etsy or its payment partners — I never see your full card details)
Details of the product you’re ordering

Optional personal information you provide (for example, custom names, messages, or special instructions)

You may also choose to provide me with additional personal information if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a few legal bases to collect, use, and share your information, including:

To fulfill your order, settle disputes, or provide customer support

When you have provided your affirmative consent (for example, by joining my mailing list)

If necessary to comply with a legal obligation, such as tax or business recordkeeping

To improve my services and maintain good customer communication

I use your information to:

Process and ship your order
Communicate with you about your purchase or inquiries
Handle returns, exchanges, and customer service
Send marketing messages (only if you’ve opted in)
Information Sharing and Disclosure

I share your personal information only for essential business purposes or as required by law. Specifically:

Etsy: I share information with Etsy as necessary to provide you my services and comply with Etsy’s Seller Policy and Terms of Use.

Service providers: I engage trusted third parties (such as shipping carriers and payment processors) to perform functions and deliver services. I share only the information they need to perform these services.

Compliance with laws: I may collect, use, retain, and share your information if required by law or in response to legal processes (such as a court order or government request).

I never sell or rent your information to third parties.

Data Retention

I retain your personal information only as long as necessary to:

Provide my services and fulfill your order

Resolve disputes and enforce my agreements

Comply with legal and tax obligations

Generally, I keep order data for up to 7 years as required by U.S. tax law.

Transfers of Personal Information Outside the U.S.

I operate in the United States. If you live outside the U.S., your information will be transferred here for processing and storage. I handle all data in accordance with Etsy’s policies and applicable data protection laws.

Your Rights

You may have rights to access, correct, or delete your personal data, as well as to object to certain uses.
If you reside in certain territories (such as the EU, UK, or California), these rights include:

Access: You can request a copy of the personal information I hold about you.

Change/Restrict/Delete: You may request to change, restrict my use of, or delete your information, except where required for legal obligations (like tax records).

Withdraw consent: You can unsubscribe from marketing emails at any time.

To exercise these rights, contact me directly using the information below.

How to Contact Me

For purposes of U.S. data protection law, I, [Your Full Name or Business Entity Name], am the data controller of your personal information.

If you have any questions or concerns, you may contact me at:
hello@piccolinyshop.com