RazzleStreet

𝗪𝗲 𝗿𝗲𝗯𝗿𝗮𝗻𝗱𝗲𝗱! 𝗥𝗮𝘇𝘇𝗹𝗲𝘀𝘁𝗝𝗲𝘄𝗲𝗹𝗿𝘆 𝗶𝘀 𝗻𝗼𝘄 𝗥𝗮𝘇𝘇𝗹𝗲𝗦𝘁𝗿𝗲𝗲𝘁.

𝗢𝗨𝗥 𝗘𝗧𝗦𝗬 𝗦𝗛𝗢𝗣
https://www.Etsy.com/shop/RazzleStreet

𝗢𝗨𝗥 𝗪𝗘𝗕𝗦𝗜𝗧𝗘
https://www.RazzleStreet.com

Monday - Friday, 8 am to 6 pm
Saturday, 8 am to 2 pm
Sunday & public holidays, CLOSED

The above is based on the China's standard time.

We will extend the Ship Date by 2 days when orders are placed on our Saturday and Sunday. If the order was placed on the day before or during the public holidays, we will extend the Ship Date by the number of public holidays. The order will be processed on the following business day after the holiday or our weekends.

We CANNOT accept rush orders from customers who are not able to tolerate international shipping times and neither delay caused by carriers in his/her own country (i.e., the destination country).

We appreciate your purchase very much with us but please NO bargains, haggles or negotiations at this store.

The Ship Date will automatically be extended by 2 days when orders are placed on our Saturday and Sunday. If the order was placed on the day before or during the public holidays, the Ship Date will automatically be extended by the number of public holidays. The order will be processed on the following business day after the holiday or our weekends.

Before we can package and dispatch, the time we need to prepare takes 3-5 business days. Processing time is the length of time required for the item to be prepared and made before we can package & dispatch (ship). We will process your ordered items as quickly as possible.

The Ship Date will automatically be extended by 2 days when orders are placed on our Saturday and Sunday. If the order was placed on the day before or during the public holidays, the Ship Date will automatically be extended by the number of public holidays. The order will be processed on the following business day after the holiday or our weekends.

If your country is not included, please contact us to find out. After being released from customs in the original country, parcels arrive at the destination country in 5-10 business days. For those countries to which we are not able to ship, we'll have to cancel your order, and issue you a full refund.

All orders will be shipped via registered air mail post to the address designated by the customer at checkout. The parcels will have a tracking number. You can check the tracking of your order on your Etsy purchase page.

Continue from above, SHIPPING & DELIVERY.

Estimated shipping time is not a guaranteed doorstep delivery. The delivery may vary due to sorting, Customs clearance and postal service arrangement in your country.

I'll do my best to meet these delivery estimates but can't guarantee them. Actual delivery time will depend on the destination country and the delivery method you choose.

Once arrived in the destination country, we hold no responsibilities for any part of the delivery process.

𝐂𝐮𝐬𝐭𝐨𝐦𝐬 & 𝐢𝐦𝐩𝐨𝐫𝐭 𝐭𝐚𝐱𝐞𝐬
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Thank you for your interest in our items! I would love to be able to do custom orders. However, my items very much depend on the material suppliers that I found, and it is a way to offer you good prices in my store.

So, custom & personalized orders including change requests to my listed items (pre-made or made to orders) are impractical for me at this time. Please check back often though, as I am always adding new items!

For details, please refer to the description (or item details) of individual listings.

No postal office or delivery service that offers to ship packages for free. For this reason, we can't offer combined or free shipping. I only charge what I sell. I am selling here as an individual, not as a giant corporate company.

If "FREE SHIPPING" is being offered, it's saying that the shipping costs actually included in the item price you are paying already. We just can't deny the fact that there's no such thing as free shipping.

Many people do not appreciate the postal services & see the value in it. Without these services, there's no way every individual can share & enjoy the exotic items that aren't available in everybody's hometown.

We understand that all customers want to receive their ordered items as early as possible. The delivery process is totally beyond all sellers' control as the sellers aren't directly involved in the process.

Once your order is departed from its origin country, we hold no responsibilities for the destination delivery progress. We encourage you to communicate directly with your Customs and local post for necessary inquiries. In normal situations for most countries, the parcel will arrive at its destination country in 5-10 business days.

We don't guarantee tracking while the items can sometimes be tracked. International orders will be delivered to the place of delivery designated by you. In normal situations, the parcel will arrive at its destination country 5-10 business days after being released from the customs in its origin country.

All orders have been arriving but may just take a longer time to reach your doorstep if there are delays caused by your local carriers, Customs and/or sorting centre.

For details, please refer to the description (or item details) of individual listings. Each item has its own specific size guide or measurements in the photo slots, depending on what it is. Most of my jewelry pieces are adjustable.

𝐁𝐫𝐚𝐜𝐞𝐥𝐞𝐭 𝐥𝐞𝐧𝐠𝐭𝐡 - measurement around your arm.
𝐁𝐫𝐚𝐜𝐞𝐥𝐞𝐭 𝐰𝐢𝐝𝐭𝐡 - measurement along the length of your arm.

𝐍𝐞𝐜𝐤𝐥𝐚𝐜𝐞 𝐥𝐞𝐧𝐠𝐭𝐡 - measurement around your neck.

To prevent the risk of spreading skin infection or disease, we do not support the idea of modeling / showing jewelry on a person on demand.

Before shipping, all delicate items will be nicely boxed with bubble wraps to avoid damages by the shipping services. Shipping costs are expensive. To keep the international postage cost minimum for my customers, I am not able to offer gift wrapping in my store. Gift wrapping could add extra weight to your order.

Gift wrapping is not free. It is not only subject to a fee, but it also contributes more weight to your ordered items. Hence, you will be charged more for the postage.

For details, please refer to the description (or item details) of individual listings.

We gladly accept cancellations. But please contact us within 1 hour of purchase.

The cancellation period is effective straight after the purchase. We DO NOT offer refunds in full or partial when the cancellation period is passed. Please check our policies thoroughly before making a request.

For lost packages, please send us the confirmation details of your lost package from your local postal services. For incorrect or damaged items, please send us photos of the contents with its original packaging and label. We only accept photos with reasonable lighting and plain simple background. Items that are sent in error will be replaced at no cost to the buyer whenever possible. If a replacement isn't available, a full refund will be given.

You may be asked to return the incorrect item in its original condition, and it must be unused. Buyer is responsible for return shipping costs.

Continue from above, REFUND OF ORDERS.

Once we received the returned item(s), we will inspect the items and notify you of the status. There will be no refunds when the address you provided at the checkout is incorrect, your mail forwarding expired, you rejected the package at your doorstep, failed to contact your post office to claim the package or the address provided is not reachable by your postal service.

In addition, we can't accept returns & exchanges for:

- Delays due to carrier/customs,
- Earrings due to hygiene reasons,
- Items on sale,
- Items that are made to order,
- Ordered by mistake,
- Try before buy,
- Change of mind,
- Wardrobing, and/or
- Items found cheaper somewhere else.

This section is to be read / applied in conjunction with "REFUND OF ORDERS".

- Contact us within 14 days of delivery
- Post items back to us within 30 days of delivery

We don't accept exchanges. But please contact us if you have any problems with your order.

We are based in China, living in a different time zone. We will try our best to respond our customers' messages as soon as we can.

Please contact Etsy support in your region for any app and site issues.

To use your favorite browser on your mobile device to browse a specific store on Etsy instead of using its app, simply key in the link like the following for example:

https://www.etsy.com/shop/razzlestjewelry

Feel free to browse RazzleSt Jewelry. I hope you will find something you like in my store. My collection is distinctive for its design, style and craftsmanship.

All jewelry will tarnish eventually, but you can slow down the process. Keep lotions, soap & other chemicals away from your jewelry. Put your jewelry on last and take it off first prior to bathing or in contact with salt water. For cleaning, gently scrub with toothpaste and an old soft-bristle toothbrush. Baking soda in the toothpaste helps rubbing off dirt (the built-up tarnish). After scrubbing, rinse with warm water and dry thoroughly with a dry soft polishing cloth.

Our items are not intended for use by children who are aged 3 and under. Some items that contain small parts may pose a choking hazard and should be kept out of reach by children.

When jewelry comes into contact with sweat & oils in the skin, not only useful for protecting your jewelry from turning green and tarnished, but the clear nail polish also helps to avoid any rashes or allergies. Paint a thin layer of clear nail polish on the areas of your jewelry where it will be in contact with your skin. Make sure your clear nail polish is free of formaldehyde (a preservative), toluene (a solvent), parabens (synthetic preservatives) and camphor (which gives a glossy finish and prevents chipping).

With every purchase you make, you become a true patron of the arts and a lifeline for the handicraft makers. Your support not only sustains their livelihoods but also breathes life into fading cultural art forms, ensuring they endure for generations to come. Should your experience be satisfying, we kindly ask for your heartfelt feedback. A 5-star rating and a positive review would mean the world to us, as it fuels our passion and determination to keep working in our pursuit of preserving the cultural heritage we hold dear.