RedHorizonStore

I am a small business and because each item is made to order, I cannot offer returns/exchanges.
Make sure you order your size correctly and read the description of the sweatshirt. It is your responsibility to read and make sure you know what you are ordering before purchasing. If you ever have any questions with an order, please contact me and I will do my best to help you.

Machine wash at 30 degrees.
Dry at low temperature, I recommend washing all embroidered items with mild detergents.
I recommend not using a dryer, as this greatly damages the clothes.
Do not use bleach
The embroidery is made with high quality professional thread.
The embroidery can be ironed with a steam iron so that it is smooth but it is necessary to use a maximum of 150 degrees, ALWAYS, in the Cotton option of the iron. Or use another fabric between the iron and the embroidery.

1. Do I have to pay duties if I order from Red Horizon to the U.S.?Forks. Starting August 29, 2025, all international shipments to the U.S. will be subject to import duties and taxes, regardless of the order value.2. How much will the duties cost?The amount depends on U.S. regulations, the type of product, and its declared value. We cannot know the exact cost in advance, as it is determined by U.S. customs at the time of import.3. When and how are duties paid?For now, duties and taxes must be paid upon delivery of your order, directly to the courier or postal service.➡️ Correos (our shipping provider) is working on a prepaid duties option (DDP) so that charges could be paid at checkout, but until that service is available, duties must

1. Do I have to pay duties if I order from Red Horizon to the U.S.?
Yes. Starting August 29, 2025, all international shipments to the U.S. will be subject to import duties and taxes, regardless of the order value.

2. How much will the duties cost?
The amount depends on U.S. regulations, the type of product, and its declared value. We cannot know the exact cost in advance, as it is determined by U.S. customs at the time of import.

3. When and how are duties paid?
For now, duties and taxes must be paid upon delivery of your order, directly to the courier or postal service.
➡️ Correos (our shipping provider) is working on a prepaid duties option (DDP) so that charges could be paid at checkout, but until that service is available, duties must