RedefiningPCOS

Privacy Policy

This Privacy Policy describes how and when RedefiningPCOS (“I,” “me,” or “my”) collects, uses, and shares information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. You can refer to Etsy’s Privacy Policy to learn more about its privacy practices.

Information I Collect

To fulfill your order, you must provide me with certain information (which you authorize Etsy to provide to me), such as:

Your name

Email address

Postal/shipping address

Payment information (processed securely by Etsy)

Details of the product you’re ordering

You may also choose to provide additional personal information if you contact me directly (for example, for a custom order, digital delivery support, or customer service inquiries).

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

As needed to provide my services, such as fulfilling your order, delivering digital products, processing payments, shipping items, resolving disputes, or providing customer support

When you have provided your affirmative consent, such as signing up for my email list or agreeing to receive marketing communications (you may withdraw consent at any time)

If necessary to comply with a legal obligation, such as retaining transaction records for tax or accounting purposes

As necessary for my legitimate interests, including improving my services, growing my business, and complying with Etsy’s Seller Policy and Terms of Use, provided these interests are not overridden by your rights or interests

I do not send marketing or promotional emails unless you have provided express consent, and you may opt out at any time by using the unsubscribe link or contacting me directly.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information only for limited reasons and in limited circumstances, including:

Etsy
I share information with Etsy as necessary to provide my services and comply with my obligations under the Etsy Seller Policy and Etsy Terms of Use.

Service Providers
I may engage trusted third-party service providers (such as email marketing platforms, digital delivery tools, or shipping companies) to help operate my shop. I share personal information with these providers only to the extent necessary to perform their services.

Business Transfers
If I sell or merge my business, personal information may be disclosed as part of that transaction, to the extent permitted by law.

Compliance with Laws
I may collect, use, retain, and share your information if I have a good-faith belief that it is reasonably necessary to:

Respond to legal process or government requests

Enforce my agreements, terms, and policies

Prevent, investigate, or address fraud, security, or technical issues

Protect the rights, property, and safety of my customers or others

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in this Privacy Policy. I may also be required to retain certain information to comply with legal, tax, or regulatory obligations, resolve disputes, and enforce agreements.

I generally retain personal information for 7 years, unless a longer retention period is required by law.

Transfers of Personal Information Outside the EU

I am based in the United States. I may store and process your information through third-party service providers located in the U.S. or other jurisdictions. As a result, your personal information may be transferred outside of Europe.

Where required, I rely on appropriate legal safeguards (such as contractual necessity or recognized data protection mechanisms) to ensure your personal information is protected.

Your Rights

If you reside in certain territories, including the European Union, you have a number of rights regarding your personal information, including:

Access — You may request a copy of the personal information I hold about you

Correction, restriction, or deletion — You may request that I correct, restrict, or delete your personal information (unless I am legally required to retain it)

Objection — You may object to my processing of your information based on legitimate interests or withdraw consent to marketing communications

Complaint — You have the right to lodge a complaint with your local data protection authority

How to Contact Me

For purposes of data protection law, RedefiningPCOS is the data controller of your personal information.

If you have any questions or concerns, you may contact me at:

Email: hello@redefiningpcos.com

If you need to access, correct, or delete personal information held by Etsy, you may also contact Etsy directly at www.etsy.com/help
.

Friendly Disclaimer

This Privacy Policy is provided for informational purposes only and does not constitute legal advice. You may wish to consult a qualified attorney to ensure compliance with applicable laws.