RevelThreadsShop

Privacy Policy
This Privacy Policy explains how and when Revel Threads (from this point referred to as "we", "our" and "us") collect, use, and share information when you purchase an item from us, contact us, or otherwise interact with our services through Etsy.com or its related sites and services.

1. INFORMATION WE COLLECT
To fulfill your order, we need certain details, authorized by Etsy, including:

Your name
Email address
Postal address
Payment information
Details of the product you’re ordering
You may also provide additional personal information (e.g., for custom orders) if you contact us directly.

2. WHY WE NEED YOUR INFORMATION AND HOW WE USE IT
We rely on the following legal bases to collect, use, and share your information:

To provide our services: Completing your order, resolving disputes, and offering customer support.
Consent: For marketing communications, if you opt in (you can revoke consent anytime).
Legal compliance: Keeping records for tax and legal obligations.
Legitimate interests: Improving our services and complying with Etsy’s policies.

3. INFORMATION SHARING AND DISCLOSURE
Your information is shared in limited circumstances:

Etsy: To fulfill orders and comply with Etsy’s Seller Policy and Terms of Use.
Service providers: Trusted third parties, such as delivery companies, to complete orders.
Legal compliance: When required by law or for legitimate purposes like fraud prevention.

4. DATA RETENTION
We retain your personal information only for as long as needed:

To provide services and as described in this policy.
To comply with legal obligations, resolve disputes, and enforce agreements.


5. TRANSFERS OF PERSONAL INFORMATON OUTSIDE OF THE UK OR EU
Your information may be stored or processed through third-party hosting services in the US or other jurisdictions. To ensure GDPR compliance, I rely on Privacy Shield-certified services, such as Google Cloud, for secure data transfers.

6. YOUR RIGHTS
If you reside in certain territories, including the UK or EU, you have rights concerning your personal information:

Access: Request a copy of the personal information we hold.
Change, restrict, delete: Request corrections or deletions unless the data is required for legal purposes.
Object: To processing based on legitimate interests or marketing communications.
Complain: File a complaint with your local data protection authority.

CONTACT INFORMATION
For data protection purposes, I, Benjy Curzon-Jones (owner of Revel Threads), am the data controller of your personal information.

Email: benjy@revelthreads.co.uk

Please contact me with any questions or concerns regarding your personal information.