RubyleaShop

I love to make you a bespoke headpiece or customize my own designs to your wishes.

If you wish me to order some specific fabric for you, I will charge extra (amount depends of the cost of the fabric/shipping) and I will make you a custom listing, that needs to be pay in advance. If you choose to cancel your order after payment, I will charge a 20%-50% of the items´ final price, depending of the item.

Production time is from few days to a month(s) depending on the item you wish to have.
Contact me for more info on my schedule at the moment.

Estimated shipping times with standard shipping:
DOMESTIC 2-5 business days (Posti)
EUROPE 2-5 business days (GSL, Posti)
EVERYWHERE ELSE 4-7 business days (Posti)

You can upgrade the shipping to express (UPS) and that takes 2-3 business days.
Please notice that if the package gets stuck in customs, the delivery time can be longer and the customer is responsible to pay the customs fees.

Always double check that your address, name etc. delivery info is correct to avoid of losting the package.
If the package comes back to me, the customer is responsible to pay new shipping fees.

The shipping fees that are listed are the actual prices that Finland´s postal service, GSL, and UPS provide for the package with tracking

Absolutely yes!

Contact me with email rubylea.shop@gmail.com for more info about prices, minimum orders etc.

Stretchy turbans are available in 4 different sizes XS (53-55cm), S (55-57cm), M (58-60cm) and L (60-62cm).
The hight is the same in every size. If you are between the sizes, choose the size if you want to have a bit tighter or looser fit.

”Lana” turbans are made from non-stretchy materials so the size that you order is your head circumference. How to measure it, see the instructions in the listings.
And since the fabric doesn´t stretch, the hair rollers or big hairdos doesn´t fit underneath.

Please contact me if you need any help with choosing the size.

If you wish to return or exchange your item, I gladly accept that, just contact me within 14 days of delivery and ship the item back to me within 30 days of delivery.

I hope that you would contact me before you ship the item back, so I know that I should be expecting it.
If the package gets lost on it´s way back, I won´t refund the order, so if you want to be sure that I will receive it, ship it with tracking. I also won’t refund the order if the item is damaged, has any parfume smell, make-up etc.

The customer is responsible for all the shipping fees that comes from returning and exchanging.

Please notice that returning and exchanging possibility doesn´t apply custom made or bespoke orders.

If the package returns to me, because of unpaid custom fees or wrong address for example, the customer is responsible to pay the new shipping costs.

If there is custom made and/ or bespoke items in the package, I will keep 20% of the items price to myself.

Customer is responsible for paying the custom fees and taxes that may aply.

If the package gets back to me and I have to pay custom fees, I will deduct that amount from your balance.

If the package is destroyed in the customs and doesn´t come back to me, I won´t refund the order.