SWEdiary

Etsy Seller: SWEDiary – Privacy Policy

SWEDiary is based in [Montreal, Canada] and has been selling digital products on Etsy since [2025]. We sell primarily to buyers worldwide. We use Etsy’s platform and services to process orders and may use third-party services, such as hosting providers or delivery platforms, to help fulfill purchases.

This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise interact with our services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third-party services you access through Etsy. For more information on Etsy’s privacy practices, please see Etsy’s Privacy Policy.

1. Personal Information We Collect

To fulfill your order, we may collect certain information that you authorize Etsy to provide to us, such as:
• Your name
• Email address
• Billing and shipping addresses
• Payment information (processed securely via Etsy)
• Details of the products you purchase

You may also provide additional personal information voluntarily, for example if you contact us directly for custom digital products or support.

2. Why We Need Your Information and How We Use It

We rely on several legal bases to collect, use, and share your information, including:
• To provide our services: Fulfilling orders, delivering products, providing customer support, and resolving disputes.
• Consent: When you sign up for newsletters or marketing communications. You can revoke this consent at any
time.
• Legal obligations: Complying with tax or other laws, retaining purchase records as required.
• Legitimate interests: Improving our shop, products, and services, and ensuring compliance with Etsy policies and
terms.

3. Sharing Your Information

We share your personal information only when necessary and with trusted parties:
• Etsy: As needed to provide our services and comply with Etsy’s policies.
• Service Providers: Third parties that help us operate our shop, such as digital delivery platforms or hosting
services. We share only the information necessary to perform these services.
• Business Transfers: If we sell or merge our business, we may share your information as part of that transaction,
within legal limits.
• Legal Compliance: We may share information to comply with laws, enforce agreements, prevent fraud, or protect
our customers’ safety and rights.

4. Data Retention

We retain personal information only as long as necessary to provide our services and comply with legal obligations. Typically, we retain data for up to 4 years, unless a longer period is required by law.

5. Transfers of Personal Information Outside the EU

If we store or process your information using third-party hosting or services outside the EU (e.g., in the US), your personal data may be subject to different privacy and government surveillance laws. We rely on appropriate legal safeguards, such as Privacy Shield-certified services, to ensure your data is protected.

6. Your Rights

If you reside in the EU or other applicable territories, you may have rights regarding your personal information, including:
• Access: Request a copy of the data we hold about you.
• Correction, restriction, or deletion: Request that we change, limit, or delete your personal data, subject to legal
requirements.
• Objection: Opt-out of certain processing, including marketing messages you previously consented to receive.
• Complaint: Raise concerns with your local data protection authority.

7. How to Contact Us
For privacy-related questions or requests, please contact us:
Email: info@swediary.com

For requests regarding personal information held by Etsy, you may also contact Etsy at Etsy Help.