SaayaDesignCo

SaayaDesignCo respects your privacy. This Privacy Policy describes how and when your information is collected, used, and shared when you purchase from or contact this shop, or otherwise use Etsy’s services through Etsy.com or its related sites and services.
This policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third-party services you access through Etsy.

Information Collected:
To fulfill your order, you must provide us with certain information (which you authorize Etsy to provide to us), such as:
- Your name
- Your email address
- Your billing address
- Details of the product you’re ordering
- Any personalization or message you choose to send to us
We do not have access to your payment information (such as credit card numbers). Payments are processed securely by Etsy.

Why Your Information Is Needed & How It Is Used:
We rely on several legal bases to collect, use, and share your information, including:
- As needed to perform my services, such as when we use your information to fulfill your order, provide customer support, or communicate with you about your purchase.
- When you have given your consent, which you may revoke at any time
- If necessary to comply with a legal obligation, such as retaining information for tax or business record purposes
Your information is used only for order fulfillment, communication, and legal compliance.

Information Sharing and Disclosure:
Your information is shared only when necessary and in the following circumstances:
- With Etsy, as required to provide our services and comply with Etsy’s Seller Policy
- With service providers, such as file delivery or printing partners (if applicable), solely to fulfill your order
- If required by law, such as in response to a legal request or to comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Retention:
We retain your personal information only for as long as necessary to provide our services and as described in this Privacy Policy. However, we may retain certain information as required by law, such as for tax or accounting purposes.

Transfers of Personal Information Outside the EU:
We are based in the United States. As a result, your information may be transferred to and processed outside of the European Union. In such cases, we rely on Etsy’s data transfer mechanisms to ensure your information is protected in accordance with GDPR standards.

Your Rights (GDPR):
If you reside in the EU, you have the right to:
- Access the personal information we hold about you
- Request correction, restriction, or deletion of your personal information
- Object to our processing of your personal information
- Lodge a complaint with your local data protection authority
To exercise any of these rights, please contact us through Etsy Messages.

How to Contact Me:
For purposes of EU data protection law, the owners of SaayaDesignCo are the data controllers of your personal information.
If you have any questions or concerns, you may contact us via Etsy Messages.