Helping Every Seller Launch a Beautiful Shopify Store — Designed with Love, Delivered Instantly.
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About ShopifyThemeHub
Shop members
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Kashif.
Owner
❀designer + artist ❀ ✿ creating is how i breathe ✿ ♡ full time self lover ♡
Shop policies
Digital downloads
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Privacy policy
More information
Frequently asked questions
HOW TO DOWNLOAD DIGITAL FILES ON ETSY (Step-by-Step)
If you purchased from the ETSY APP (Important!) - Etsy does NOT allow downloads directly from the app
So you must download your files from a web browser instead:
1. Open Safari/Chrome on your phone.
2. Go to www.etsy.com and log in.
3. Tap on “Your Account.”
4. Tap “Purchases and Reviews.”
5. Find your order.
6. Tap “Download Files.”
IF YOU DON’T SEE THE DOWNLOAD BUTTON
Here’s why:
1. You checked out as a Guest
No problem — Etsy sends a download link to your email.
2. Your payment is still processing
Some payments take a few minutes to clear. Files unlock automatically after payment goes through!
3. You're using the Etsy app
Remember: files do NOT download in the app → use a browser.
See Etsy Original Article - https://help.etsy.com
How long will it take for me to get back to you ?
Since I’m based in Pakistan (GMT+5), there may be a slight delay in responses due to time zone differences. But I always check messages first thing in the morning and will get back to you as soon as possible! Thank you for your patience
Im facing issue with my order, what should I do ?
Hey! Please don’t worry at all. Just send me a message here on Etsy, and if I’m away, I’ll get back to you as soon as I’m back at my desk. I’ll definitely take care of it for you :)
Do you offer help/custom work ?
Yes, absolutely! I’d love to help with custom work. Please message me with your requirements and we can discuss all the details!
Do you offer Refunds/Returns/Exchanges ?
Refunds/Returns/Exchanges are offered ONLY - if there's any issue with the product from our end. However, all the details are always mentioned in each product description (please read before purchasing). I always try to deliver on the promise!
If you still feel unsatisfied with your purchase, please do reach out to me