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At Loomix Clothing, we take your privacy seriously and are committed to protecting your personal information. This privacy policy explains how we collect, use, and protect your personal information when you purchase items from our shop or otherwise interact with us through Etsy.

1. Information We Collect

To fulfill your order, we collect certain personal information that you provide to us directly, which may include:

Name

Email address

Postal address

Payment information (processed via Etsy)

Order details (including product type and customization requests)

Any additional information you provide directly (such as messages or requests)

2. Why We Collect Your Information and How We Use It

We collect your personal information for the following reasons:

To process and fulfill your orders

To provide customer support and respond to inquiries

To send you updates on your order or respond to any specific requests

To send marketing emails if you’ve opted in for newsletters or promotions

To comply with legal obligations such as tax laws or record-keeping requirements

3. Legal Bases for Processing Your Information

Under GDPR, we rely on the following legal bases to process your personal information:

Consent: When you sign up for our newsletter or promotions, we rely on your consent to send you marketing materials.

Contractual necessity: We process your information to fulfill orders and provide services as outlined in our terms of sale.

Legal obligations: We process certain information to comply with tax or accounting laws.

Legitimate interests: We may process your information to improve our services, respond to customer requests, and maintain proper business records.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your personal data in the following circumstances:

Etsy: We share information with Etsy as necessary to fulfill your order and comply with Etsy’s policies.

Service providers: We use trusted third-party service providers (such as shipping companies) to help fulfill your orders. We share your information with these providers only to the extent necessary for them to perform their services.

Business transfers: If our business is sold or merged, your personal data may be transferred as part of that transaction.

Legal compliance: We may disclose personal information to comply with legal requirements, prevent fraud, or protect our rights.

5. Data Retention

We retain your personal information for as long as necessary to fulfill our contractual obligations, such as completing your order, providing customer support, and maintaining business records for tax purposes. Generally, we retain personal information for a period of [Insert Duration, e.g., 4 years] unless a longer retention period is required by law.

6. Transfers of Personal Information Outside the EU

If your personal information is stored or processed outside the European Union, we ensure that appropriate measures are in place to protect your information in accordance with GDPR. We use Privacy Shield-certified services (such as Google Cloud) to transfer personal data to countries outside the EU.

7. Your Rights Under GDPR

If you are located in the EU, you have the following rights under GDPR:

Access: You have the right to request access to the personal data we hold about you.

Correction: You have the right to request corrections to any inaccurate or incomplete information.

Deletion: You may request the deletion of your personal information, subject to certain legal limitations.

Objection: You may object to certain types of processing, including the processing of personal information for direct marketing purposes.

Withdrawal of consent: If we process your information based on your consent, you can withdraw your consent at any time.

Complaint: If you are unhappy with how we handle your data, you have the right to file a complaint with your local data protection authority.

8. Contact Information

If you have any questions about this privacy policy, or wish to exercise any of your rights, please contact us at:

Alex Colinman
Loomix Clothing
cre8ivecrazeofficial@gmail.com