SoloWorkStudio

This Privacy Policy describes how and when I collect, use, share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
Information collected...To fulfil your order, you must provide me with certain information,which you authorized Etsy to provide to me, such as your name, email address, postal address, payment information, and the details of the product that you’re ordering, as well as any additional personal information given if you contact me directly for other purposes, like a custom order etc.
How the collected information is used...Uses for sharing the collected information include:
-as needed to provide my services, such as fulfiling your order, settling disputes, or to provide customer support;
-when you have provided your affirmative consent, (which you may also revoke) by signing up for my mailing list and marketing;
-if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law;
-as necessary for the purpose of my legitimate interests, if those interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and also in the interests of improving my business, services and products; 2) Compliance with my obligations under the Etsy Seller Policy and Terms of Use.
Information sharing and disclosure...I share your information as follows:
-Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
-Service providers. I engage certain trusted third parties to perform functions and provide services to my shop and in service to my business in general. I will share your personal information with third parties necessary to perform these services.
-Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
-Compliance with laws. I may collect, use, retain, and share your information if it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Data retention...I retain your personal information for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I am also required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements.
Transfers of personal information outside the EU...I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction.
Your rights...If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases, as describe below:
-Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
-Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
-Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
-Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to contact me...If you have any questions or concerns, you may contact me, Cathy Horvath Buchanan (data controller) at info [!at] soloworkstudio.com