ThreadsOfAFairytale

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My local post office is open Monday, Tuesday, Thursday and Friday afternoons. If I receive an order before noon on one of those days, I will most likely post that afternoon; if not, it will be the next day possible.
UK postage is sent 2nd class 'to be signed for' delivery.
Overseas shipping is sent with 'International tracked & signed for' for most items; I'm sorry about the cost - I don't make any profit on posting. Parcels to the USA take approximately 7 working days, but can be 3 weeks to some parts of the world. I'm sorry, I cannot be more specific than this, I have no control once I've posted it and cannot be accountable for the postage system!
Smaller items are usually sent with regular airmail and may take up to 3 weeks.
There should be no customs costs; however if customs open the parcel and decide customs costs need to be paid, then I'm afraid I can't be responsible for this.
I'm often asked if I can send an item with express shipping. I'm sorry, but tracked and signed for is the fasted posting method we have at a reasonable price. 5 day delivery is about £60.

Occasionally I buy new remnants or organic fabric off a roll when I need large pieces of the same material, however as much as possible I reclaim fabric that has once had a life before, be it recently or from the early Victorian times. This is my small contribution to help the environment and reduce landfill. I never send out anything that I wouldn't be happy to receive and I really hope you will be completely delighted with your Threads of a Fairytale item. Please note that whilst I do my best to select fabrics that are as good as new, occasionally you may spot signs that it has previously been loved - slight fading for example. I will never use any fabric that spoils the look of the garment, however I may use slightly flawed fabric for lining where it won't show. The savings from not buying new are passed onto you.
All seams are serged/overlocked where appropriate. I sometimes leave edges raw, which means with wear and washing, they may fray slightly. I do this deliberately because I like the effect it makes and believe it adds to the ethereal quality. If I think this will be severe, I run a line of stitching near the edge to prevent the garment fraying away!

Sizing. To allow for the differences in international sizes, I use broader terms like Small, Medium etc. I always give measurements, so please check before purchase. Generally speaking I roughly relate to these UK sizes. (USA sizing is 1 - 2 sizes smaller.)
Extra Small: 4 - 6
Small: 8 - 10
Medium: 12 - 14
Large: 16
Extra large: 18-20
XXL: 22
(NB This is different to many brands. Eg. surf brands often have size 14 as extra large!)

Care advice. Hand washing will no doubt help all garments last longer, however our lives are usually busy ones, and as long as the fabric allows, several things I make should be up to machine washing on a delicate cycle at 30 degrees C. If your machine doesn't have those options, please hand wash to be on the safe side. If there are any special instructions that differ from this, I will mention so in the listing description eg. I'm afraid silk items will have to be hand washed and more and more I'm using beading, sequins and delicate vintage fabrics which aren't suitable to go in the machine.

Special notes about the Indian Summer Collection - please read.
This collection is made from upcycling and recycling traditional handmade Indian clothing, mainly in silk, but also chiffon and cotton. I hand-washed all of it first and discovered that some of the items were not colour-fast, so please bare that in mind. I personally like the effect of colour-run, but if you don't, please dry clean, particularly if the garment contains different colours. These items aren’t machine washable - only hand wash or dry clean. It’s worth it - the fabrics and detailing are just gorgeous.

International differences. Please remember I am in the UK and there is often a time difference - we're 6 - 9 hours ahead of America depending on area and time of year. Therefore, please be patient with your questions as I may be getting ready for bed when you ask something and unlikely to reply till the next day!
There are also differences in phrases or names of things. If you're not sure of something please ask. (Eg. your pants are our trousers; our pants are your knickers; your vests are our waistcoats, your tank tops are our vests, and I won't tell you what your fanny packs are!)
Likewise, I do know how to spell! Words like colour, jewellery, customise etc. are correct English spelling in the UK!