Unique13Studio

When you place an order or contact Unique13Studio, I receive certain information from Etsy so I can process your purchase.

This includes your name, email, postal address, payment details, and the items you’ve ordered.
I only use this information to fulfil your order, provide customer support, and meet legal requirements.
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How your information is used
I use your details to:

• Process and deliver your order
• Communicate with you about your purchase
• Handle issues like refunds or disputes
• Meet legal obligations
• Improve my shop and services
• I will only send marketing messages if you’ve chosen to opt in.
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Who your information is shared with
I only share your information when necessary:

• Etsy, to process your order and comply with their seller policies
• Royal Mail, to deliver your order
• Evri, to deliver your order
• Legal authorities, if required by law
• A buyer of the business, but only if legally allowed

These parties receive only the information needed to perform their services.
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How long your information is kept
I keep your data only as long as needed to provide my services and meet legal requirements - usually five years.
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Transfers outside the EU
Some services I use may store data outside the EU. When this happens, I rely on approved legal safeguards such as Privacy Shield–certified providers.
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Your Rights
If you live in the EU or similar regions, you may:

• Request a copy of the information I hold about you
• Ask me to change or delete your information
• Object to certain uses of your data
• File a complaint with your local data protection authority
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Contact
If you have any privacy questions, you can contact me at onepoundcat@hotmail.com