From a Dream to Design — The Journey Behind Urben Gates
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Reviews
4.5
(19)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Viacheslav on Oct 22, 2026
5 out of 5 stars⭐⭐⭐⭐⭐ Excellent quality and a perfect fit! The coat looks great, exactly as I expected. I’m very happy with my purchase. Thank you!
Hammad Rashid responded on Oct 23, 2026
Thank you For Your Great Words
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Etsy buyer on Oct 22, 2026
4 out of 5 starsSkirt came as described. On time! Very good messaging and easy to work with.
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Nat on Sep 18, 2026
5 out of 5 starsThis jacket was INCREDIBLY well crafted with real goat suede you can actually tell from the smell. They also worked with me diligently on figuring out my size since this jacket's normal proportions wouldn't have looked good on me. Customer service was definitely 20/10 -- very exceptional. For anyone looking for a dupe of the alexa chung (by madewell) brown suede jacket, this is even better!!! The color is a rich chocolate brown and it insanely perfectly done.
Hammad Rashid responded on Sep 19, 2026
hank you so much for taking the time to leave such a wonderful review. It truly means a lot to us.
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Marian on Aug 15, 2026
5 out of 5 starsMy jacket was exactly what I asked for. The suede was high quality, the price very reasonable. I was consulted and kept by informed every step of the way. The workmanship was excellent, I speak as a very picky customer. Excellent all round. Will use this shop again - thank you for my amazing custom made jacket. Marian
Hammad Rashid responded on Aug 16, 2026
Thank you so much for the 5-star review! We’re truly happy that you liked our work. Delivering to an honest customer gives us just as much joy as receiving a great product does. Your support means a lot to us! 😊
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Arthur on Jul 27, 2026
5 out of 5 starsWell made and comfortable to wear.
Hammad Rashid responded on Jul 28, 2026
Thank you so much for taking the time to leave such a wonderful review. It truly means a lot to us.
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hazel on Jul 7, 2026
5 out of 5 starsThe jacket arrived in good time When I undid the poppers two sets came off Hammad told me to take to a repairer which i did as i have one fairly local I sent copy of receipt to Hammad which he has refunded me for. so everything kosher The jacket is lovely soft leather well made with nice details and as a made to measure fits perfectly Hammad is a very nice gentlema who has gone out of his way to confirm my measurements and very promptly sorted the popper issue I would definately purchase from him again He is honourable and trustworthy
Hammad Rashid responded on Jul 8, 2026
I hadn't seen your review earlier, but I've just read it. Thank you so much for taking the time to leave such a wonderful review. It truly means a lot to us.
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Trish on Jun 4, 2026
5 out of 5 starsThe coat is beautiful , I absolutely love the red color ❤️ It looks just like the picture and fits great !! Communication with the seller was excellent as he made sure to get my exact measurements. Shipping was a nightmare as I waited almost a month, but I have to say it was well worth the wait and I would definitely purchase from this seller again 😊
Hammad Rashid responded on Jun 5, 2026
Thank you so much for your wonderful review ❤️ I’m really happy to hear that you love the coat and that the red color turned out exactly as you expected. It was a pleasure working with you and making sure the measurements were perfect for the best fit. I sincerely apologize for the shipping delay and appreciate your patience. Sometimes international deliveries can take longer than expected, but I’m glad it was worth the wait 😊 Thank you again for your trust and support. We would be more than happy to create another beautiful piece for you anytime ❤️
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Lindsey on Apr 11, 2026
5 out of 5 starsCustom made, this leather absolutely beautifully soft. Another wonderful garment from this shop . Ten gold ⭐️
Hammad Rashid responded on May 3, 2026
Thank You Very Much
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Leora on Mar 2, 2026
5 out of 5 starsA beautiful, well-made jacket, customized just as I requested. Thanks so much!
Hammad Rashid responded on Mar 3, 2026
Thank you so much for the 5-star review! We’re truly happy that you liked our work. Delivering to an honest customer gives us just as much joy as receiving a great product does. Your support means a lot to us! 😊
About UrbenGates
Sales
76
On Etsy since 2025
Shop policies
Last updated on Oct 14, 2025
Shipping
See item details for estimated arrival times.
Customs and import taxes
For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: accepted
Request a cancellation: within 12 hours of purchase
More information
Last updated on
Dec 17, 2025
Frequently asked questions
Do you offer custom sizing or made-to-measure options?
Yes! If you need a custom size, just send your measurements (bust, waist, hips, height, or any specific size request) in a message before or after placing the order. We’ll confirm everything before production.
Wholesale availability
Yes, we do! If you’re interested in wholesale or bulk purchasing, message us with the quantity, product type, and location, and we’ll offer a customized discount and production timeline. We also provide branding, sizing options, and faster processing for bulk orders.
Do you accept custom color or design requests?
Absolutely! If you want a different color, leather/suede type, lining, hardware or length, simply send us a message. We can create a custom piece based on your idea or photos.
What if the item doesn’t fit or I want an exchange?
No problem! You can request an exchange or size change. Just contact us within 3 days of delivery. We’ll guide you through the process and offer the best solution.
What if the item doesn’t fit or I want an exchange?
No problem! You can request an exchange or size change. Just contact us within 3 days of delivery. We’ll guide you through the process and offer the best solution.
What if the item doesn’t fit or I want an exchange?
No problem! You can request an exchange or size change. Just contact us within 3 days of delivery. We’ll guide you through the process and offer the best solution.