VelkyraDesigns

Return & Refund Policy
Thank you for shopping with me! Because all of my products are custom-made just for you through a supplier, I want to make sure you are happy with your purchase. Please read our policy carefully:

1. Custom-Made Products
All items are printed on demand specifically for your order. Due to the personalized nature of these products, I do not accept returns or exchanges for change of mind, sizing issues, or buyer’s remorse.

2. Damaged or Defective Items
If your item arrives damaged, defective, or with a printing error, please contact me within 7 days of delivery with photos showing the issue. I will gladly work with my supplier to provide a replacement or refund at no additional cost to you.

3. How to Request a Refund or Replacement

Contact me through Etsy conversations with your order number and photos of the issue.
I will review your case and coordinate with the supplier to resolve the problem quickly.
4. Shipping Times & Delays
Please note that production and shipping times vary. I appreciate your patience and understanding.

5. Questions?
If you have any questions about my products or policies, feel free to reach out before placing your order.