Thank you for checking out Luvnder! (ㆁᴗㆁ✿)
FAQ:
PROCESSING TIME: I am a student! However, I try to ship batches throughout the week. Please let me know if there is a specific day you need your order by so I can adjust accordingly.
DELIVERY: International orders may arrive later than Etsy's estimated delivery time due to delays in customs. This is usually nothing to worry about. However, after a month has passed since postage and it hasn't arrived please drop me a message & I'm happy to resolve.
TRACKING: The default shipping for orders are untracked which is how I send most parcels. If you would like tracking, please choose the upgraded shipping option.
US TARRIFS: Orders shipped to the US will have no extra charges upon delivery.
PREORDERING: Preorders take 2-3 weeks to be ready. If there is a delay (due to manufacturing or personal reasons), please refer to the estimated shipping time on your order.
PROTECTIVE PLASTIC: All acrylic charms have a tough protective film on the non-epoxy layer that can be peeled off if the customer wishes.
PERSONALISED NOTES: Feel free to send me anything appropriate you'd like written as a note! Leave a name at the end ^_^
DISCOUNT DEALS: When buying a duo / trio deal etc, just leave a note after purchasing so I know which characters! Failing to do so after a week will result in an... educated guess (the most popular choice).
ERRORS: As I am only one person, errors can be possible. If there's anything missing or broken in shipping, please message me with a photo of your order & I will help.
Your reviews make my day and encourage more than you know! I love reading them all, thank you so much. Any other queries or requests, feel free to pop a message. ( ̄▽ ̄)ノ
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