soyyues

Ontario, Canada

245
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 5.0 (97)
5 years
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 5.0 (97)
245
sales
5 years
on Etsy
245
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 5.0 (97)
5 years
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 5.0 (97)
245
sales
5 years
on Etsy
245 Sales

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Announcement

Last updated on Sep 15, 2025
soy

Contact shop owner

soy

Reviews

5.0 (97)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Shop policies

Last updated on Dec 9, 2021

Shipping

See item details for estimated arrival times.

Customs and import taxes

For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

More information

Last updated on Dec 17, 2025

Frequently asked questions

Shop Policy

All sales are final.

Once the order is marked as dispatched, it will be handed to the mailing service and I will no longer be held responsible for any delays or mistakes caused by the courier - as such, I cannot offer refunds or replacements for purchases without tracking. Please purchase shipping upgrades if you’re worried about your mail being lost!

But should any problems arise, please feel free to reach out and I’ll do my best to help! Otherwise, the customer is to contact your local post office services for anything in regards to lost parcel/packages as they're most capable to assist you!

When will my order be shipped/arrive?

Every order should come with an estimated processing time so please use it as a reference! But it’s usually 5-8 business days after an order has been placed since I handle and ship all packages by myself while balancing my time as a full-time student. Thank you for your patience and understanding!

As much as I hope your package can arrive swiftly, I’m unfortunately not in charge of how fast the mail is delivered once it’s been handed to the post office. Please note Etsy’s delivery times are estimates and could possibly be delayed by various factors such as covid-19/weather/holidays/etc.

Shipping Information

CAN: most orders will be shipped via letter mail through Canada Post with NO tracking. Shipping upgrades with tracking are available (recommended).

US: As of 07/25/2024, tracking is applied by default for all orders going to the US. Untracked lettermail for stickers is possible but please message me for this option (not liable for loss shipped via this method).

INTL: International customers, please include your phone number when you make the order (especially if you are in the UK/EU) as customs require it.

Please also ensure that the address you input is correct: it will be the buyer’s responsible for repaying any shipping costs if parcels are returned to me due to incorrect information.

Gift wrapping and packaging

Unfortunately I do not offer any special packaging for orders marked as gift at this time, but feel free to include a gift message and I’ll be sure to pass it on ^^

Care instructions

All acrylic charms come with a protective layer on the flat side - you can peel it off or keep it on for safety if you would like!