theframelle

Privacy Policy – Framelle

This Privacy Policy describes how and when Framelle (“I”, “me”, “my”) collects, uses, and shares information when you purchase an item from the Framelle Etsy shop, contact me, or otherwise use my services through Etsy.com or its related sites and services.

Personal Information I Collect

In order to fulfill your order, you must provide certain information (which you authorize Etsy to provide to me), including:

Your name

Email address

Shipping address

Details of the product you are ordering

Payment information is collected and processed directly by Etsy and is not shared with me.

I may also collect additional personal information if you contact me directly through Etsy Messages.

Why I Need Your Information and How I Use It

I collect, use, and share your information in order to:

Process, prepare, and ship your order

Provide customer support and respond to your messages

Comply with legal, tax, and accounting obligations

Sharing and Disclosure of Information

Customer information is important to my business. I share your personal information only in the following limited circumstances:

With Etsy, as necessary to provide my services and comply with Etsy’s Seller Policies

With shipping and logistics providers, solely for the purpose of delivering your order

When legally required, such as to comply with laws or legal processes

I do not use your personal information for unsolicited marketing or promotional messages.

Data Retention

I retain your personal information only for as long as necessary to provide my services and to comply with legal and tax obligations.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party services outside the European Union. In such cases, appropriate safeguards are used in accordance with GDPR requirements.

Your Rights

If you reside in the European Union, you have the right to:

Access your personal data

Request correction or deletion of your personal data

Object to or restrict processing

Request data portability

To exercise these rights, please contact me via Etsy Messages.

Contact Information

For the purposes of EU data protection law, Framelle is the data controller of your personal information.
You can contact me at any time through Etsy Messages.