New Guidelines for Etsy Shops
In eight years, you've grown Etsy in amazing ways we never predicted. It's time for our policies to catch up.
We've made some changes.
These new policies are crafted to support a diverse community of makers, designers and curators — from the solo artisan just starting out, to the full-time seller hiring staff, to the artist who partners with a manufacturer to bring her creations to life.
The size of your shop is up to you.
Hire help if you need it or collaborate, even from different locations. Everyone who helps you make handmade items should be listed on your shop's About page.
You can use shipping and fulfillment services.
If it's right for your business you can let someone else handle these logistics. Keep in mind that shop owners are ultimately responsible for buyers' customer service experience.
Manufacturers can help you produce your designs.
Sellers create their handmade items in many different ways. Partnering with an outside business is okay, but we'll require you to be honest about how your items are made.
Handmade will always be the heart of Etsy.
In our diverse marketplace, handmade can't mean a single method or process. Instead, it's about these three principles.
A handmade item begins with you. Etsy's not the place to sell new items you had no role in creating.
Shop owners on Etsy are invested and knowledgeable about how their handmade items are made.
By being open and honest about how items are made, we create a marketplace built on trust.