The shop is not responsible when losses arise because the customer, regardless of the recommendations provided to him and his obligations, did not familiarize himself with the rules of the shop, although he was given such an opportunity.

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
-Custom or personalized orders
-Digital downloads.

Conditions of return:
Contact me within: 14 days of delivery.
Request a cancellation within: 24 hours of purchase.

- The buyer is responsible to track the parcel, whether it has come to the place of destination or not. If you don't get the package within a 8 weeks, please contact us to workout the issue.
- Buyers are responsible for RETURN SHIPPING COSTS. If the item is not returned in its original condition, the buyer is responsible for any loss in value. The refund will be made within 14 days of receiving the returned item. Pay attention! That when returning the goods you must mark "RETURN" on the package.

- When you do not track, cannot or refuse to accept a parcel from a post office or courier, then:
1. If a parcel is returned to me (weighing over 2 kg / 4.40 lb) when you do not collect the parcel from the post office or refuse to accept the parcel, then the shipping and return costs will be deducted from your total order price, because I will be charged extra for returning the parcel.
2. If the small shipment is returned to me (which weighs up to 2kg / 4.39lbs) when you do not collect the shipment from the post office or refuse to accept the shipment, then only the shipping costs will be deducted.

In this case, if you purchased an item with FREE SHIPPING, all shipping and return costs incurred will be deducted from the purchase price. The shipping price will be calculated based on LTU National Post fees or the rates of another courier whose services you used.
The refund will be made within 14 days of receiving the returned item.

In every case, please read carefully the description and ask questions if some information is missing.