Yes in most cases except for furniture and large items, these need to be individually processed due to size, fragility and costs incurred by size / weight and packaging requirements.

Happy to combine small / some medium sized items and refund any difference in postage.

We aim to price items fairly and in line with current market values so please don't be offended if the answer is no.

If a large order is placed with multiple items we will do our very best to look at reasonable offers or alternate ways to help with shipping prices.

We have to take in account Etsy fees into our prices, packaging and our time, effort and costs which goes into sourcing, selecting and presenting our items.
We hope you like them : )

Tracking
Details for tracking will be sent with the Etsy Despatch Notification, please use this to track.
In the event of a problem with your tracking please get in touch and I can help.

International customers are responsible for tracking and and communicating in your Country.

Damage / Later Delivery
If your product is received damaged in the post, please notify us immediately and retain the product and packing and we will contact Royal Mail or the courier company who will be responsible for addressing and compensating the damage claim. Notify us immediately and we will advise on the appropriate course of action. Once the product has been dispatched to the Royal Mail, risk of loss passes to the customer.

We are a small business aiming to be a sustainable as possible. we sell vintage and each item is unique.
We can only accept returns in exceptional circumstances on a case by case basis.
We do not accept returns for the following reasons:
- colour: screen colours can vary, our images are as accurate as possible.
- change of mind - please review photos, measurements and the description, we are happy to provide more information for you.
- does not work in my space - please make a considered purchase, we can help with styling information, if you are unsure at all please do not buy and wait until you are sure.

Returns are really impactful on a small business selling unique items as well as being bad for the environment.
Thank you Lisa.

Unfortunately items you are unhappy with, 'have changed your mind' on or do not like, will not be refunded or returned, so please consider all photographs carefully and ask for more if unsure.

If an item is broken or damaged in transit please contact me. Refunds on these rare occasions will be at seller’s discretion.

Thanks so much,
Lisa x

In the unique situation that a return is accepted please note the following, you must contact us within 3 days of receiving your item.
Refunds are processed Mon-Fri 9am-4pm after receipt of item, returned in it's original condition.
Please send via a reliable courier with proof of postage.
Please allow 2-3 days for return to be processed and refunds will be paid via Etsy and your original payment method.
Postage Fees are not refunded (both sending and returning).

Any questions please message us : )

Unless stated, the piece on our site are vintage, ranging from 20-60 years old. Do review all enlarged images for signs of wear and tear.
Every item is chosen with care, we cannot guarantee their future life-span and they are sold as seen. In our photography we endeavour to capture all items exactly as they are and can provide a condition report on certain items upon request.

Condition reports are available on request as are extra photos and or videos.
To read more about our condition descriptions please read our terms and conditions here

We endeavour to accurately depict our products, slight variations may occur as per user screen calibration.

We also include a ranking system for the condition of each item in the description:
NEW /BNIB/ MINT: Excellent condition. No scratches, marks, or wear and tear.
VERY GOOD CONDITION: little signs of wear for age.
GOOD CONDITION: A used item, with expected signs of wear and tear.
AGED CONDITION: A used item, with patina, marks or signs of age including chips, oxidisation, tarnish, dings. Often items are chosen for this look and aesthetic.

PORTRAYAL OF PRODUCTS
We endeavour to accurately depict our products, however, slight variation may occur. The reproduction of colour, finish and patina is as accurate as possible, but there may be variation dependant on the calibration of Users screens and resolution. Measurements are approximate.