Right to return products (right to withdraw from the contract)
Under EU and UK distance selling regulations, buyers have the right to return certain products for any reason by contacting the seller within 14 days. This 14-day period begins when the customer receives the product. This rule does not apply to custom-made products, digital products, certain perishable goods and goods that cannot be reused for health or hygiene reasons and which have been removed from their airtight packaging after delivery.
For custom-made products, digital products, certain perishable goods and goods that cannot be reused for health or hygiene reasons and which have been removed from their airtight packaging after delivery, sellers must clearly warn buyers that their return is not will be possible.

Sample withdrawal form.
We provide buyers with a sample withdrawal form. Sample forms that meet legal requirements can be found here: https://www.etsy.com/pl/legal/policy/dyrektywa-ue-w-sprawie-praw-konsumentow/242644519829

Returns Policy
Under current regulations, if buyers properly exercise their right to return a product, sellers must issue a refund within 14 days of receiving the returned product.

Customs duties and import taxes
Buyers must pay any possible customs duties and import taxes. I am not responsible for delays caused by customs procedures. Parcels sent to another country may be subject to import taxes, customs duties and fees from the destination country. Generally, these fees are difficult to predict and are paid by the buyer.