►What kind of shipping do you have ?

There are 2 options. Normal shipping and with Track and Trace.

Normal shipping:
This option is the default option and I will be using basic, un-registered, postage. No tracking.

Track and Trace:
This is an extra paid option you can choose that provide you with a Track and Trace code.

Before you order always check your address. Make sure there is nothing missing.
International customers, outside of the EU, are responsible for paying customs fees applicable. I am not responsible for any other cost that is made.

►How long will it take to receive my order?

Shipping time:
The Netherlands: <1 week
Europa: 1 till 2 weeks
Other: 2 till 4 weeks

Please allow a full month before assuming any merchandise got lost.
After that delay, you can contact me so we can work something out.
It can be then I will ask to wait a bit longer (2 weeks) depending on holidays or your country.

Etsy does now a prediction on how long it takes. This is not a fact you get it in this time frame. Please hold on to the shipping time that I mention in my policy.


►What about the holidays?

I know around the holidays it can take long till your order arrived.
Around November and December can't guarantee if you get it on time.
Make sure you always have a backup plan just in case.
You can always contact me if you have any questions.

►Are you doing Custom and personalized orders?

You can contact me if I am open for commissions.

►Do you still have ... item?

All the buttons are hands made so if something sold out or you want a larger number than the listing you can always send me a note asking about it.
For charms and stickers, it's different. I try to keep my list as updated as muts as I can.
but most of the time is sold out is sold out but you can always ask for details if I didn't mention in the description.

►I have a question but I can't find the answers here?

If you have any questions, you can always ask me.
Please do this before you place your order.