We have a sizing chart if you are unsure of International conversions. Please drop us a message so we can share this chart with you and advise you on the fit of our shoes.

Our leathers are of the best quality. With good care, our boots will only get softer and more comfortable with time.

For the finer leathers of the Victorian boots, start with a good clean with a soft damp cloth followed by your favorite polish.
Best to remove the laces if you want a proper all round glowing cleanliness.
If you are worried about matching the colour of your model, opt for a neutral polish, that will nourish, keep the leather supple and shinny.

For the Work Boots and Raw hide boots, we prefer Dubbin types of waxes and shoe balms. They are excellent to maintain a more rugged look, all the while preserving your boots from the elements.

If the model you have selected is one with a stiffer, thicker leather, here are some tips to break in your boots.

Rub a nice amount of Nivea or similar moisturising cream on the inside of your boots. Don't forget to give it a little patch test before going ahead.

This will moisturise and soften the leather, making them easier to break in.

Yes. Portugal has a long heritage of shoe making and is world renowned for its leather products, from saddles to the ancestors of cowboy boots. Paired with the English traditional techniques of Good Year Welt, this makes it one of the top quality manufacturers in the world.
We have chosen to produce our shoes with a few artisans and small family run factories.
All our products are ethically produced, with natural materials, we guarantee fair wages and support family businesses.
Producing with artisans and smaller factories comes with it’s challenges and sometimes imperfections, but we like that and it is helping to keep a craftsmanship heritage alive, while putting Portuguese traditional techniques and knowledge on the world map!

Our products are Handmade in Portugal by Independent Artisans and small Family-run Factories.

We chose these makers as we like the imperfection of the finish. This is not a standardised industrialised product, and so it might present some minor irregularities in the stitching, slight leather blemishes and marks. What others would call defects, we call personality.

Handcrafted products are also environmentally friendly, as they take less energy and natural resources to produce than items made on a mass

As mentioned above, these are handmade goods so mistakes can happen and they don't always come out perfect. Some sort of irregularities such as color imperfections, leather texture/roughness and a couple of asymmetries are not only ok as they are part of our product’s uniqueness.

Sometimes though, imperfections are unfortunate, and you might not like them. Feel free to let us know as soon as you receive your boots. Describe the flaw with pictures so we can asses it, and work out the returning/refunding procedures immediately.

Don’t worry as we aim to always meet our quality standards so we’ll remake your boots and send them back to you, at no extra cost, if we confirm your point when the item is sent back.

Yes, you can, so long as it is within 30 days of receiving your items.
To be eligible for a return for a refund, your item must be in original, unworn condition and also in their original box. Items returned that are not in original condition will not be eligible for an exchange or full refund. The customer is responsible to pay for postage costs for the return of the items to us.
In the case of a return from outside of the European Union, we will provide you with shipping labels to make sure the return is imported back to us in the correct manner, and will inform you of the cost of the return.
Please note, once an order has been shipped out and sent returned, we only refund the item’s value and not the shipping cost.

If we agree that the boots are faulty, we will repair or replace them free of charge, or give you a price reduction/full refund. As a general rule, you will only be able to ask for a partial or full refund when it’s not possible to repair or replace the goods. You must inform us within 2 months of discovering a fault.

If you don’t receive in 30 days or in agreed period, you must get in touch with us first, giving an additional, reasonable time limit to deliver.
If we don’t deliver within the extended deadline, you are entitled to end the contract and be reimbursed as soon as possible.