Hey guys! We cannot stress this enough, please let us know if there's anything wrong with your package whether it's stuck in transit and or it's damaged in any way. We WILL do our due diligence to correct it in any possible way. We're completely human, and we hope you guys are willing to work it out with us!

Of course, this extends to any of the items you received. Not what you expected? Wrong size? Something off? Talk to us. Let us know. We'll do our best to fix it!

Cheers,
L + A

Address Check
Please double-check your addresses and send us your address if changes need to be made. Once items are shipped to the address that was in your file when you purchased, changes cannot be made.

Shipping and Delivery Updates
We understand that sometimes the inevitable happens; your package may get lost and or stolen upon delivery, the delivery status is not updated, and or the package has been lost. You can definitely contact us for any inquiries regarding this but we have no control over the status of your shipment. Please note that after we ship your order, we have no control over the package and its shipping status. If you have any issues regarding the shipping status of your package, please contact USPS directly.

Our products are completely in a giftable condition when delivered to you! If you select "this is a gift" and add a personalized note for the gift, we will include the note in the package. If left blank, we will not add it.

Be assured that you're in good hands! 🤗 We offer Live Arrival Guarantee for your live plants!

Please contact us for more information.

Unfortunately, at this time, our website is down for maintenance. We are in the process of establishing a website solely for informational purposes, promotion codes, and guides. You may follow our progress on this link: https://tmbs.co/

Thanks for checking out my shop! I will try my best to live up to your expectations and provide you with the best-looking piece available. However, there are always instances where the pieces do not live up to your expectations and that's ok! Because I'm here to help address any concerns you may have!

If there is a certain style you are looking for, chances are that I might have it. Feel free to reach out before you purchase the piece. Please note that depending on requests that some pieces are unique and are priced differently.

For STRAIGHT pieces are simply branches and some come thick and some come thin. They are usually straight and have little to no characteristics.

Cheers,
L + A