If you purchase one of our products which require for example a picture print please send us the pic through Esty message. We can then link it to your order and process for quick dispatch.

Majority or our products are washing machine and tumble dryer safe. If you are unsure if that applies to your product or need more information please feel free to message us.

We would be delighted to work with you on larger project. If you are looking to buy in bulk or would like to work with us feel free to message us.

Yes , Our persoanlised items can be washed as normal in a washing machine.
We recommend no more than 40 degrees and allow the item to air dry.

We want to ensure we offer the best printing outcome possible.
If you are unsure if a design will work well, Please do contact us through messages with your design
and we can check the quality for you to ensure a good profesional printing outcome.
If looking for larger quantities, we recommend ordering a trial version of 1 item to see the quality in person before ordering
the full amount.

We have various versions available , Each having its own unique way to set the code.
We include instructions with easy step by step information. If they have been miss-placed,
Please contact us and we can send you a copy of the instructions for your ordered items.

Dijon is an off-gold mustard brown shade of colour. Please refer to our listing images if dijon is available
from the drop down menu. We have a variaion of images showing different colours of straps against different colours of print
and embroidery threads.
Plase do contact us if any more information is required.

On the majority of our listings, customisation can be left before checking out. We will not send an item plain if it is
to be personalised unless this is required.
If this is not available please contact us via the messaging service with your design/text.
Under order history will be an option to contact seller.

In some cases we are able to update delivery details if contacted before the order has left us. Unfortuantley we cannot guarantee this,
If the order has left our premises, We cannot change the delivery details. If any changes are required we need to be contacted ASAP.