Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs or postal services.

Returns & Cancellations:
I accept returns & exchanges. Contact me within: 3 days of delivery. Send items back within: 14 days of delivery tracked, and no more than 30 days from the time the order was placed. Request cancellations not accepted. Damaged items, if damaged in transit, will be replaced. Evidence is required first of the damage & packing. We will always try to replace goods first. Perishable Goods can't be returned/exchanged due to the nature of these such as Custom/Personalised orders.
Perishable goods that cannot be returned such as oils, herbs & body products including earrings.

Disclaimer: Seller and manufacturer is not responsible for misuse nor shall we be held responsible for any injuries, damages, or losses resulting from the use of products purchased from Luna Moon Boutique or Luna Moon Witch Shop. Purchasing our products signifies your acceptance of this statement and releases us from all liability.
We make no claim to treat or cure any type of illness or health condition with these products. If you are pregnant, nursing or on medications please check with your family doctor before using any of our products as some herbs should not be used during pregnancy. Magickal items are sold as curios only. As required by Etsy.