Welcome to Magnolia Ember!

This gorgeous mug is perfect for sipping your morning coffee or tea with your dad! They make a great Father's day gift or just to keep for yourself! This listing is for one personalized mug or tumbler. Please use drop down to select which option you would like.

⁜⁜⁜⁜ About the Mugs/Tumblers ⁜⁜⁜⁜

❤️Customize your mug or tumbler with individualized hair colors, skin color, arm poses, clothing, drinks or accessories, and names. Personalized Design will be on one side of the mug with non-customized design or quote as shown in listing photo on the other side of the mug.
❤️The design is permanently printed on the mug with special inks and is not a decal. We do not use vinyl in the creation of our mugs or tumbler products.
❤️Mugs are dishwasher and microwave safe, although we do recommend handwashing to ensure the design remains vibrant for many years to come.
❤️Tumblers are not dishwasher or microwave safe. We recommend hand washing to preserve the double wall seal of the mug and also to ensure that the design does not fade, as it may if exposed to high temperatures from the dishwasher over time.

⁜⁜⁜⁜ Personalization ⁜⁜⁜⁜

❤️Select your preference of hair, clothing, and accessories from the options charts in the photos and fill out the personalization template.
❤️Include the name you would like your mug/tumbler personalized with in the personalization field and ensure that all spelling, punctuation and capitalization is exactly as you would like it on the mug/tumbler. If your name is left uncapitalized, that is how it will appear on the final product.
❤️Please note that Colors may vary slightly as each device interprets colors differently.
❤️If your would like to inquire about an option that is not available on these charts, please message me. I may be able to take custom requests if time permits.
❤️If requesting an option that is not listed or special requirements (make one person taller, huskier, etc). You must select to receive a proof before your item is printed or your request will not be honored.

⁜⁜⁜⁜ Proof Requests ⁜⁜⁜⁜

❤️Please note that a request for a proof is not included in the cost of the listing unless you select that you would like to receive a preview, as we have a high order volume and these requests cause delays to shipping timelines. If you would like a proof, please select the dropdown that says "Yes, send preview".
❤️If preview is selected, I will send you a message through Etsy messages once your design is complete with the proof. This will be on the third business day after purchase. If I do not hear back from you within 24 hours, I will ship your order as initially outlined in the template and no changes can be made. One design change is included per order when "Yes, send preview" is selected. Any further changes require a design fee per change.

⁜⁜⁜⁜ Shipping and Processing Times ⁜⁜⁜⁜

❤️All mugs are shipped in dense foam boxes inside of a cardboard box. All tumblers are wrapped in tissue paper and packed with paper shreds in a crushproof box.
❤️The individual processing times vary per listing and current order volume. Please refer to the shipping tab on each listing to confirm when to expect your item.
❤️Please note that business days are Monday through Friday and do not include any bank holidays. This is the processing time and does not include the time it takes for the item to be delivered by the postal service.
❤️Shipping times can be selected at checkout as follows: First Class (1-3 business days - not guaranteed) Priority Mail (1-3 business days), Express Mail (1-2 business days)
❤️I can rush your order when able for an additional fee. Please send me a message prior to purchasing if you need the tumbler by a specific date.
❤️Please take into consideration both the processing and shipping times when calculating when you will receive your item.

⁜⁜⁜⁜ Policies ⁜⁜⁜⁜

❤️Please note that delays by USPS are outside of my hands. I will consider an item *lost* if there has been no movement for 2 weeks. At that time, I will file a claim with USPS for the missing package and send you a new item.

❤️If your item is damaged by USPS, you must contact me within 48 hours of package delivery date. I require photos of both the packaging and the damage to the item in order to replace the item. Please note that once it is outside of 48 hours and if the required photos are not sent, I can not replace your item.

❤️We do not accept returns on personalized merchandise. Please confirm the spelling, capitalization and punctuation prior to submitting your order as we can not be responsible for incorrect spelling if we make it as specified. Digital items may not be returned or exchanged.

❤️By submitting images to Magnolia Ember LLC, you declare that you are the copyright holder and sole owner or that you have been given permission by the copyright holder to duplicate the image or work of art that you would like reproduced on this product. This applies to the design created from the image you sent, not the image you sent itself: Any design that is created is the property of Magnolia Ember LLC and we reserve all rights to the image. They may not be reproduced without express permission of Magnolia Ember LLC.

❤️We may accept custom requests if time permits, however, any design that is made is the property of Magnolia Ember LLC and we reserve all rights to the image.

If you have any questions, please send our shop a message.